Senior Facilities Coordinator

1 week ago

London, UK, United Kingdom myGwork Full time

This job is with Kennedys, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

This role will report to a Senior Facilities Manager and will be responsible for day to day onsite facilities services for approximately 7 offices with the region. This role will involve being hands on with onsite services and being the team leader for onsite Facilities Assistants and Coordinators.

Team

The Facilities team provide strategic support on projects, risk management, contract management, budget management and ensures the firm acts in accordance with local regulations and ISO standards.

The Facilities team have presence in all Kennedys offices.

Key responsibilities

  • Be the key point of contact for each office, team and internal queries. Reporting any major issues or concerns to the Senior Facilities Manager
  • Ensuring all offices provide a great working environment to Kennedys staff and a presentable environment to our clients
  • Ensuring team attendance and absence is managed and covered when needed. Being the cover person for all other offices as and when required.
  • Supporting the Senior Facilities Manager and FM Operations Manager to ensure statutory compliance paperwork is up to date.
  • Coordination of maintenance works with the relevant contractors logging any issues that you may find on each site.
  • Provide administrative support to your Senior Facilities Manager.
  • Developing good working relationships with contractors, and ensure service is aligned expectations
  • Liaising with landlords/managing agents as and when required.
  • Monitoring and providing performance data and recommendations to wider team on improvements especially around spaces and occupancy. Adopting a flexible approach to problem solving and finding solutions with multi people stakeholders
  • Being the active presence for the onsite teams and stakeholders proactively handling any concerns ensuring that rectification actions are quickly established and executed. Actively creating and maintaining a peer network to ensure excellent communication and sharing of best practice and innovation across all offices.
  • Ensure the smooth run of the offices and services within them, such as Reception, front of house, cleaning, printing and mail.
  • Supporting and working with team members to get tasks completed.
  • Working with the wider facilities management teams to increase the profile of the FM team through effective communication, and proactive, enthusiastic customer service.

Required experience

  • BIFM 3 or above or equivalent would be advantageous - willing to undertake as part of a development plan
  • Facilities management experience, in particular within professional services
  • Efficient and diligent document management
  • Team leader experience would be advantageous
  • Excellent administration skills with strong skills in Excel
  • Excellent communication skills
  • Ability to identify and proactively manage end user concerns or queries
  • Ability to be flexible on approach towards others, identifying what stakeholders require from you
  • Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team.
  • Team player

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

*where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,750 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.

The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.

We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

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