Reception Manager

3 weeks ago


Wilmslow Cheshire, Cheshire, United Kingdom San Carlo Full time

San Carlo Alderley Edgeare hiring a Reception Manager


Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Bahrain, Dubai.


Colleague Benefits:

  • You will be joining, one of the worlds leading family-owned companies -which means global opportunities
  • Delicious, healthy Meals whilst on duty all free
  • 30% discount in our restaurants, for you and your friends & family
  • Gym discount scheme
  • Squadra our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
  • Support in training and continuing Professional development
  • Online development training with our San Carlo App lacademia
  • Wagestream giving you flexibility to access, track, build and better manage your pay.
  • Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
  • Free confidential counselling sessions to help with you and your families wellbeing
  • Free online health portal giving you resources at your fingertips to help you reach your goals.
  • Access to Hapi-life a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
  • Bring your friends and take part in our generous Refer a Friend programme and earn up to £1000 per person



Key Responsibilities:

  • Undertake all waiter/waitress responsibilities where relevant/needed
  • Monitor and drive Spend Per Head in your department
  • Effectively organise and run shifts as a duty manager
  • Ensure that all Restaurant consumables are kept to par and are within budget spend
  • Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department
  • Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota
  • Regularly hold reviews with each restaurant team member to encourage career development/progression
  • Liaise with General Manager for any guidance and to communicate any training
  • Ensure that team staff levels are assessed weekly and actively recruit if needed
  • Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
  • Onboarding of new staff, including full restaurant training and all CPL compliance is completed
  • Ensure your department has an up to date Talent Pipeline with training needs and succession plans
  • Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
  • Ensure all Health & Safety policies are met, including all legislative and licencing requirements



Required Qualifications & Experience:

  • 2 years experience in a similar role
  • Team management experience
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction

AMRT1_UKCT


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