Hospital Operations Manager
4 weeks ago
About the Role:
We are seeking a highly organized and skilled Reception Team Leader to join our team at Spire Cheshire Hospital. As a key member of our administration team, you will be responsible for ensuring the smooth operation of our reception services, providing exceptional customer service to patients, visitors, and staff.
Key Responsibilities:
- To support the hospital's objectives and goals by assessing team performance and providing feedback to colleagues.
- To provide an efficient administration service, working within established policies and processes.
- To maintain and update patient records on SAP, ensuring full completion of patient registration and promoting the use of the Hospital Tablet Registration process.
- To face-to-face liaison with patients and consultants, providing information where requested.
Requirements:
- Good organizational and interpersonal skills.
- High degree of accuracy and a methodical approach to workload.
- Basic knowledge of Spire systems, processes, and products or the ability to demonstrate knowledge in a similar role.
- Ability to work in a multi-skilled environment and deal with problems when they arise.
Benefits:
- Competitive salary.
- Comprehensive benefits package, including private medical insurance, life assurance, and free car parking.
About Spire Healthcare:
Spire Healthcare is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care. We are committed to delivering high-quality patient care and are proud of our heritage in private healthcare.
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