Customs Manager

1 month ago


Manchester, Greater Manchester, United Kingdom Innovate Freight Talent Full time

Job Title: Customs Manager


Department: Imports & Exports


Main Responsibilities


  • To ensure that the client remains customs compliant including running and maintaining regular audits throughout the company.
  • Apply for new customs procedures or approvals when required.
  • Create instructions and manuals to staff to follow when new procedures or approvals are brought in.
  • To give advice to colleagues and customers on any customs related matters.
  • Develop opportunities to apply for customs simplifications on behalf of traders including Inward Processing, Outward Processing, Customs Warehousing, Approved Exporter, Duty Deferments, Returned Goods Relief or VAT postponed accounting.
  • Manage the company deferment account to ensure only approved customers are given access and funds are monitored.
  • Monitor costs of systems including any port/security changes and make suggestions where possible to improve costs or where that is not possible ensure colleagues and clients are updated with up-to-date tariff information so we are covering our costs.
  • Proffer and maintain good Customer Service to ensure that client’s requirements are completed to the expected company standard.
  • Know, understand and implement all office routines.
  • Know, understand and implement the systems relating to the mode of transport.


Key Skills and Behaviours


  • Track record of successfully obtaining customs approvals
  • Knowledge of compliance auditing
  • Experience in customs procedures for special processes
  • An ability to use ones initiative, common sense and to be proactive.
  • Good interpersonal and communication skills.
  • Ability to negotiate effectively with customers and suppliers.
  • Be flexible and have a willingness to get involved in all aspects of the day to day business.



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