Current jobs related to Client Growth Manager – UK - London, UK - Konecta
-
Performance Marketing Lead
2 weeks ago
London,, UK, United Kingdom Growth & Company Full timeWe’re hiring multiple Performance Marketing Leads to drive growth across our portfolio of fast-scaling brands.With 5 positions available, we’re on the lookout for data-driven, innovative marketers who thrive on turning creative ideas into measurable results. If you’re passionate about performance marketing, scaling DTC businesses, and enjoy working in...
-
Director of Growth
2 weeks ago
London,, UK, United Kingdom Verto Full timeAt Verto, we’re passionate about helping businesses in emerging markets reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, transforming how thousands of businesses transfer money in and out of emerging markets.We believe that where you do business shouldn’t determine your ability...
-
Technical Product Manager API SaaS
2 weeks ago
London, UK, UK, United Kingdom Client Server Full timeTechnical Product Manager (API SaaS) London / WFH to £110kAre you a tech savvy Product Manager with a software engineering background and a good knowledge of APIs?You could be joining a highly regarded provider of serverless real-time infrastructure for the Internet that processes billions of messages a day and powers everything from live chat and VoIP...
-
Growth Executive
2 weeks ago
London, UK, UK, United Kingdom The Hive Network Full timeThe Hive Network Growth ExecutiveThe Opportunity The Hive, consisting of both the Retail Hive and The Finance Hive continues to grow attracting some of the most senior leaders from some of the worlds biggest brands across retail and the finance industry. The Growth Executive is a critical role in the team responsible for the acquisition of new members to the...
-
Client Manager
2 weeks ago
London Borough of Southwark, UK, UK, United Kingdom Advantage Healthcare Limited Full timeCompany DescriptionClient Manager Rotherhithe SE16 7DWSalary £34,500Hours: Monday – Friday 9am – 5pm with additional on call duties on a rota basisYou will need to be a driver with your own vehicleWhat we offerWe’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Client Manager...
-
Full Stack Engineer
2 weeks ago
London, UK, UK, United Kingdom Client Server Full timeFull Stack Engineer / Developer (TypeScript SDK API) London / WFH to £90kAre you a skilled Full Stack Engineer with experience of integrating SDKs and plugins such as Shopify, Magento and Salesforce?You could be joining an award winning scale-up that's experienced rapid growth and huge success with its click and collect SaaS product. You'll be...
-
Client Reporting
2 weeks ago
London,, UK, United Kingdom Selby Jennings Full timeCompany OverviewSelby Jennings is proud to partner with a leading investment firm specializing in infrastructure investments and renewables. With over €8 billion invested in energy transition assets across Europe and North America, the firm has established itself as a pioneer in sustainability-focused investments. Known for its commitment to ESG...
-
CRO Manager
2 weeks ago
London,, UK, United Kingdom Omaze UK Full timeTitle: CRO ManagerEmployment: Full time, permanentLocation: Based at our offices in Holborn, London - Hybrid working pattern, 3 days a week in officeWho We Are:Omaze is an entertainment company with a social purpose. We offer our customers the chance to win dream homes and support amazing causes. Launched in the US in 2012, Omaze crossed the pond to the UK...
-
Senior DevOps Engineer
2 weeks ago
London, UK, UK, United Kingdom Client Server Full timeSenior DevOps Engineer (AWS Kubernetes Python) London to £140kAre you a technologist DevOps Engineer looking for an opportunity to make an impact and progress your career in a senior, hands-on role with complex and challenging work?You could be joining a highly successful and scaling Cyber Security technology company that has just received an additional...
-
Client Service Assistant
2 weeks ago
London,, UK, United Kingdom March Recruitment Full timeOur client are looking for a Tax Client Service Assistant to join the team in their London office to support the team. The successful candidate will demonstrate initiative, a proactive mindset, and transparency in all communications and assigned tasks.Key Responsibilities of a Client Service AssistantFirst point of contact for all prospect...
-
Analyst - Leading UK Property Finance Lender
2 weeks ago
London,, UK, United Kingdom Buckden Partners Full timeBuckden Partners has been mandated by our leading UK property finance client. They have just passed over £500m in their loan book and are now looking to keep developing their team.Role Overview: The Analyst will play a crucial role in underwriting and capital raising functions. This position requires a strong analytical mindset, excellent financial...
-
London,, UK, United Kingdom Brock & Decker Full timeInvestment Associate Role – Growth Equity FundAre you an ambitious professional with a passion for growth-stage investing? A dynamic and highly regarded growth equity fund with over £20 billion in assets under management is seeking a talented Investment Associate to join its team.About UsFocused on identifying and partnering with innovative, high-growth...
-
Paid Social Manager
2 weeks ago
London,, UK, United Kingdom In Digital Full timePaid Social Marketing Specialist (Manager level)We’re In Digital, a thriving digital growth agency based in Covent Garden and ranked as one of the best places to work in the UK – and we’re currently seeking a new Paid Social Manager to work and lead on a range of clients.Who we’re looking for – at a glance:Paid social experts with deep technical...
-
Supply Chain Lead
2 weeks ago
London,, UK, United Kingdom The TalentPool Company Full timeSupply Chain Lead – Join a Fast-Growing Personal Care Brand! London-based (flexible working options available) Exciting Opportunity in a High-Growth FMCG Start-UpWe’re working with an innovative and fast-growing personal care brand that’s transforming the way consumers approach sustainable living. Since launching, they’ve made waves in the industry...
-
Client Director
2 weeks ago
London, UK, UK, United Kingdom Evalueserve Full timeElevate Your Impact Through Innovation and Learning!Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 25% of Fortune 500 companies. Clients include Amazon, Deutsche Bank, Johnson & Johnson, McDonald's, Microsoft, Morgan Stanley, Nestlé, Novo Nordisk, and Procter & Gamble. With...
-
Business Development Manager
2 weeks ago
London,, UK, United Kingdom DiverseJobsMatter Full timeThe Business Development Manager (BDM) role is situated within the central Business Development (BD) team of a London-based firm, focusing on the Financial Services (FS) sector. This pivotal position involves reporting to the Senior BDM of the Financial Services sector and is instrumental in implementing sector strategies and enhancing the firm's...
-
Private Client Fee Earner
2 weeks ago
London,, UK, United Kingdom Alexa International Full timePosition Overview: Private Client Senior Fee Earner / PartnerOur client, with offices in London and Brighton, is seeking a Private Client Senior Fee Earner / Partner to join their dynamic team. The role is flexible, allowing for placement in either location.Client Management: Legal Knowledge & Case OversightManage an independent caseload effectively.Exhibit...
-
Business Development Manager
2 weeks ago
London, UK, UK, United Kingdom Disrupt Talent Full timeJob Title: Business Development Manager (Exhibitions, Fairs & Events)Location: London ExCeLJob Type: Full-TimeSalary: £50,000 + Car allowance + bonusAbout the Company: We are representing a prominent global transport and logistics company that is known for its commitment to sustainability, collaboration, and exceptional service in the Events and Exhibitions...
-
Senior Full Stack Javascript Engineer
2 weeks ago
London,, UK, United Kingdom Omaze UK Full timeTitle: Senior Full Stack JavaScript EngineerEmployment: Full time, permanentLocation: Based at our offices in Holborn, London - Hybrid working pattern, 3 days a week in officeWho We Are:Omaze is an entertainment company with a social purpose. We offer our customers the chance to win dream homes and support amazing causes. Launched in the US in 2012, Omaze...
-
Project Manager
2 weeks ago
London,, UK, United Kingdom Sekuro Full timeSekuro are a global cyber security business. We are experiencing significant growth in EMEA/UK.We have developed industry leading solutions which are changing the industry for the better.We are founderled and have a fresh and direct approach to working with our clients.Over our journey we have helped many organisations of different sizes in improving their...
Client Growth Manager – UK
2 weeks ago
ABOUT US
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and more than 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
The Client Growth Manager is responsible for fostering and growing relationships with existing clients to drive revenue growth. This role focuses on farming opportunities within assigned accounts, ensuring client satisfaction, and identifying upsell and cross-sell opportunities for tech-driven CX solutions and BPO services. While closely collaborating with operational teams, this is not an operational role. The primary focus is on strategic relationship management and revenue expansion.
RESPONSIBILITIES
Client Relationship Management:
- Act as the primary point of contact for assigned clients,ensuring satisfaction and fostering long-term partnerships.
- Develop and maintain a deep understanding of client’s businessneeds, objectives, and challenges.
- Build trust and credibility with stakeholders at various levels,including C-suite executives.
Revenue Growth and Opportunity Farming:
- Identify upsell and cross-sell opportunities within existing client accounts for tech-driven CX solutions and BPO services.
- Develop and execute strategic account plans aligned with revenue growth targets.
- Partner with internal teams to prepare and present tailored proposals and solutions that meet client needs.
Collaboration with Internal Teams:
- Collaborate with operations, finance,and solution design teams to ensure seamless delivery of proposed solutions.
- Act as a liaison between the client and internal stakeholders to address issues, concerns, or new requirements effectively.
Performance Tracking and Reporting:
- Track account performance, revenue metrics, and client satisfaction levels.
- Prepare regular reports and updates for internal leadership on account status, opportunities, and risks.
- Utilize CRM tools to manage account data, pipelines, and client interactions.
Market Insights and Strategy Development:
- Stay informed about market trends, competitive landscape, and emerging technologies relevant to the contact center and BPO industries.
- Share insights with internal teams to refine offerings and maintain a competitive edge.
REQUIREMENTS
Education and Experience:
- Bachelor’s degree in business, marketing, or a related field.
- Minimum of 5 years of experience in account management, client relationship management, or a similar role within the BPO or CX technology industries.
- Proven track record of growing revenue within existing accounts and achieving sales targets.
Knowledge and Skills:
- Strong understanding of tech-driven CX solutions and their application within the contact center and BPO sectors.
- Exceptional communication, negotiation, and presentation skills.
- Proficiency in CRM tools and account management software.
- Ability to build and maintain strong client relationships at all levels.
- Strategic thinking and problem-solving skills with a results-oriented mindset.
Work Environment:
- The role can be based on the client’s premises, work from home, or at the office in Canary Wharf.
- High-energy role with dynamic priorities and frequent client interactions.
- Collaborative environment with opportunities to work closely with global teams and stakeholders.
- Work from home position with occasional travel required to meet clients and attend industry events.
- High-energy role with dynamic priorities and frequent client interactions.
- Collaborative environment with opportunities to work closely with global teams and stakeholders.
This role positions the Client Growth Manager as a key contributor to the organization’s growth within the UK market by driving revenue expansion and maintaining strong, strategic relationships with existing clients.