Customer Success Lead

The Company:Privately owned high-growth MedTech solution helping drive clinical value and patient engagement!Looking to 5x their revenue by end of 2025 and close to securing Series-A funding!Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!The Opportunity:Lead the Customer Success strategy for this...

Sastra Group is working with a software development start-up that specializes in a compliance traceability solution.One of their key hires is a Director of Customer Success. The Director of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success strategy and team. This role requires a...

Job Title: Head of Customer Success - HR/Payroll Tech - Start-up - up to £90k-£120k+ OTEPosition Overview: My client is looking for an ambitious, driven, and commercial leader to join their rapidly growing start-up. As Head of Customer Success, you will lead the growing CS Function, reporting directly to the Founder.In This Role, You Will:Lead and Empower...

Head of Customer SuccessThe RoleOur client is an exciting and rapidly growing business in the Employment of Record space and has hugely ambitious plans over the coming months and years. They are now hiring a Head of Customer Success to join their already talented and successful team. Key Responsibilities:Lead and Empower a team of Customer Success Managers,...

Reporting into the CRO, the Head of Customer Success will lead and manage the customer success team, ensuring our clients achieve their desired outcomes while using our crypto payment solutions. This role involves developing strategies to increase customer satisfaction, retention, and growth. The ideal candidate is a proactive leader with deep knowledge of...

*** This job is also open for U.S. candidates in our US office ***Userled is looking for a Customer Success Manager to work alongside our Customer Success Lead to help build the strategy and foundation that will help scale the function for the next 100 customers. It's an exciting time to join and we are lucky to work with some of the biggest names in B2B...

Customer Success Manager (SaaS)Location: London (Hybrid: 2 days in-office, 3 days remote)Salary: £45,000 - £50,000 (DOE)What’s the Role?Are you passionate about building strong client relationships, solving challenges, and driving success? My client is seeking three dynamic Customer Success Managers to join one of the UK’s leading Proptech companies, a...

12 MONTH FIXED TERM CONTRACT - MAT COVERAbout the Function:The Customer Success Management function will be responsible for developing and fostering strong relationships with our customers, being their leading point of contact, for all matters pertaining to their account.As a CSM, you will be taking ownership of a critical portfolio of customers, including...

Responsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...

We're proud to be partnering with a fast-growing construction technology pioneer backed by top-tier investors and trusted by global construction firms. Their AI-powered platform is revolutionising how construction projects are managed and monitored, bringing unprecedented visibility and efficiency to the industry. With recent expansion into the US market...

Top reasons to work for this client:Basic salary to 55K per annum.Bonus.Hybrid working options (3 days per week in East London Office, Shoreditch) .Rewarding blend of onboarding, customer success, account growth and retention.Be the primary point of contact for your designated clients.Building client relationships with director level senior stakeholders and...

Customer Success Executive | Award Winning SaaS | HybridCompany snapshot:VC backed, fast-paced start-up SaaS software companyAward winning revolutionary AI platform with 70% market share in the education spaceUnprecedented demand and growth globally. The role:As a Customer Success Executive, you will be responsible for...Onboarding new customers and ensuring...

Permanent, fulltime, Hybrid - £35,000 - £45, 000 (£60,000 OTE)I’m hiring a Customer Success Manager for a pioneering SpaceTech business developing deep space communication, support infrastructure and procedures to enhance life in Space. This London-based company is at the forefront of a technology revolution. You will join an existing, dynamic and...

World leading cloud-native data platform is searching for a Customer Success Manager to join their expanding team in London. Underpinned by AI, data science, and a secure data foundation, this advanced platform makes data actionable with user-friendly dashboards and apps (advanced analytics) to amplify business impact exponentially.The successful candidate...

Job Title: Customer Success Manager Location: UK Reporting to: Chief Customer Officer About Us:We are Credentially, a purpose-driven startup committed to enabling accessible and safe healthcare for all. By 2030, our mission is clear: to credential 1 million healthcare workers annually, equipping them with the essential skills and expertise to deliver...

Userled is looking for a Founding Customer Success Manager to work alongside our Customer Success Lead to help build the strategy and foundation that will help scale the CS function for the next 1,000 customers. Over the last 12m, we've scaled very quickly, onboarded some of the biggest names in B2B Tech and have started to prove out a powerful upsell...

About WeFlexWeFlex is driving the electric vehicle revolution. Our mission is to make EVs accessible, starting with the ride-hailing market (e.g., Uber and Bolt). We provide financing for electric vehicles—from affordable MGs to luxury Teslas - along with associated services like EV retail, insurance, and charging solutions.As one of the Sunday Times...

Exile Group provides finance professionals with news, research insights, and data intelligence. We also connect people and industries through impactful network-building events. This is an exciting time for our Customer Success team, as we expand our focus on supporting the success of our intelligence subscribers and event partners.As a Customer Success...

Exile Group provides finance professionals with news, research insights, and data intelligence. We also connect people and industries through impactful network-building events. This is an exciting time for our Customer Success team, as we expand our focus on supporting the success of our intelligence subscribers and event partners.As a Customer Success...

Customer Success Manager- high growth SaaS businessBasic salary- up to £90k + commissionAccess to London - HybridThe businessThey provide an innovative suite of Data-Driven solutions, capturing and aggregating data throughout the consumer journey - across device, domain, platform, and business technologies..The role100% client facing position - working...