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Customer Service Administrator

1 month ago

High Wycombe UK, Buckinghamshire, United Kingdom Trinity Resource Solutions Full time

We have a fantastic opportunity to join a growing organisation for a Customer Service Administrator and are you looking to join an exciting organisation who reward and look after their people?

Our client is a market leader in Consumer manufacturing and are looking for a Customer Service Administrator to become part of their success story


Key responsibilities will be;

  • Manage orders across UK sites and our overseas partners
  • Fast accurate response to all customer queries
  • Ensure adherence to the segmentation process
  • Adhere to compliance concerning set process flows
  • Liaise with commercial teams on pricing, minimum order quantities and logistics
  • Ensure best in class information flow to customers on logistics and lead times
  • Manage and continually improve pricing; quotation / price files
  • Ensure that systems are administered consistently and accurately
  • Internal customer champion
  • Assist across the department wherever there is a need
  • Any other duties as reasonably requested


Ideal experience required;

  • GCSE or equivalent qualification in Maths and English
  • Experience of customer service and/or sales support
  • Experience of working with Microsoft products, excel, word etc.