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Customer Service Administrator
2 months ago
We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Source4 Personnel Solutions. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner
- Manage and maintain accurate records and databases
- Coordinate with internal teams to ensure seamless communication and collaboration
- Provide administrative support to the sales team, including data entry and document preparation
- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
- 4-5 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Intermediate level of proficiency in Microsoft Excel
- Strong problem-solving and analytical skills
- A competitive hourly rate of £12.50
- A 25-day holiday entitlement (pro-rata) plus bank holidays
- A flexible working schedule with 4 days per week
- A supportive and collaborative team environment
- Opportunities for professional growth and development
