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Customer Service Operations Coordinator
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About Hamlin Knight
Hamlin Knight is a growing, expanding, and leading global organisation that takes excellent care of its people, encouraging development from within.
Job Overview
This is a fantastic job opportunity to work for a company that is expanding rapidly. As a Customer Service Operations Coordinator, you will be responsible for providing administrative support to our customer-facing teams.
Key Responsibilities
- Provide administrative support to customer-facing teams, including data entry, record-keeping, and reporting.
- Assist with the development and implementation of customer service processes and procedures.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Contribute to the improvement of customer service standards and quality.
Requirements
- Previous experience in an office-based customer services type role, dealing with a high volume of administrative tasks.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
Hamlin Knight offers a competitive salary and benefits package, as well as opportunities for career growth and development.
