HR Specialist, Employee Resource Center

4 weeks ago


UK, UK, United Kingdom TCWGlobal Full time

HR Specialist, Employee Resource Center

W2 Contract 6+ Months

UK, Remote

£4,003.5 per month


We are looking for an experienced HR Professional to join the Employee Resource Center. As a member of this diverse and dynamic team, you will focus on delivering an extraordinary employee experience, building positive relationships with our employees, and cultivating a company culture that emphasizes quality, continuous improvement, and high performance.


​What you’ll be doing:

  • Handle day-to-day operations and serve as the first point of contact for employees to address and resolve their requests, concerns and inquiries.
  • Support our employees in times of crisis, including, but not limited to natural disasters and pandemics.
  • Administer the Offboarding process.
  • Provides advice, assistance, and follow-up on company policies, procedures, and documentation.
  • Recommend process improvements, identify issues, and make suggestions as appropriate.
  • Work closely with cross-functional HR teams to ensure the timely execution of employee transactions.
  • Any other project work or job duties, as assigned.


What we need to see:

  • Degree in Human Resources preferred (or equivalent experience).
  • A minimum of 4 years' Human Resources client-facing or equivalent work experience.
  • Strong business insight and understanding of cross-functional work.
  • Working knowledge of HR law and practices.
  • Customer focused, responsive with a sense of urgency.
  • Professional shared services center experience a plus.
  • Ability to lead projects to successful completion, multi-task, and work within tight deadlines.
  • Effective verbal and written communication skills - concise, articulate, confident; demonstrable ability to communicate and negotiate effectively with all levels of associates and management.
  • Ability to work productively and collaboratively with team members and provide extraordinary customer service.
  • You will be flexible and able to quickly adjust to new priorities.
  • Ability to develop strong partnering relationships across all levels of the organization.
  • Demonstrate a track record of effectively organizing and executing on priorities.


Ways to stand out from the crowd:

  • HR certification a plus.
  • Experience with immigration, relocation and HR compliance a plus.


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