Current jobs related to Guest Services Advisor - Minehead Somerset TA SH, Minehead - Butlin's
-
Guest Services Advisor
2 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlins Full timeDescription About the RoleThe main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...
-
Guest Services Advisor
4 months ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescription About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their...
-
Guest Services Manager
3 weeks ago
Minehead, Somerset, TA24 5SH, Minehead, United Kingdom Butlin's Full timeDescription About the RoleWe’re looking for a passionate leader to join us at our Minehead Resort as part of our Accommodation and Guest Services department. As a Venue Manager, you’ll be vital in helping our guest’s create smiles. You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and...
-
Guest Services Manager
4 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlins Full timeDescription About the RoleWere looking for a passionate leader to join us at ourMinehead Resort as part of our Accommodation and Guest Services department.As a Venue Manager, youll be vital in helping our guests create smiles getting stuck in to give them a great dining experience! Youll be part of a big team of people who are responsible for providing our...
-
Guest Services Shift Manager
3 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescription Summary of Role PurposeThe Guest Services Shift Manager will be responsible for ensuring the Guest Services Team deliver an exceptional guest experience to all guests visiting the resort. The Guest Services Team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from...
-
Guest Services Shift Manager
4 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlins Full timeDescription Summary of Role PurposeThe Guest Services Shift Manager will be responsible for ensuring the Guest Services Team deliver an exceptional guest experience to all guests visiting the resort. The Guest Services Team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from...
-
Lifeguard NPLQ Qualified
4 months ago
Minehead, Somerset, TA24 5SH, Minehead, United Kingdom Butlin's Full timeDescription About the Role Our lifeguards are on hand to ensure our guests are having a great time as well as keeping safe in the pool and on the flumes in our Splash Waterworld! Our guests safety is our biggest priority so this role requires superb attention to detail whilst also interacting with our guests and providing exceptional customer service. You...
-
Facilities Senior Manager
3 weeks ago
Minehead, Somerset, TA24 5SH, Minehead, United Kingdom Butlin's Full timeDescription About the Role As part of the Resorts leadership team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering all facilities at the resort including all entertainment venues, pools, restaurants, rides, and landscape...
-
Shift Manager
3 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlins Full timeDescription About the roleWe are looking for a Shift Manager to join our Buffets Team.Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can...
-
Splash Shift Manager
3 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescription Summary of Role Purpose The Shift Manager will be the main point of contact for team during their working day. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time...
-
Security Team Member
3 months ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescriptionAbout the Role As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin''s. Good communication is vital together with a...
-
Lifeguard NPLQ Qualified
1 month ago
Minehead, TA24, Minehead, United Kingdom Butlins Full timeDescription About the Role Our lifeguards are on hand to ensure our guests are having a great time as well as keeping safe in the pool and on the flumes in our Splash Waterworld! Our guests safety is our biggest priority so this role requires superb attention to detail whilst also interacting with our guests and providing exceptional customer service. You...
-
Allocations Team
3 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescription About the roleReporting to the Accommodation Productivity Manager you will help with the end to end planning of our accommodation availability and cleaning. You will be responsible for understanding the forecast of room bookings by type and ensuring all room bookings are allocated on time and accurately, adhering to notes and paid for...
-
Accommodation Manager
3 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescription Summary of Role Purpose The Accommodation Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, public areas and venues within their designated area. They will lead their team in promoting the highest operational standards in resort cleanliness and accommodation...
-
Accommodation Productivity Manager
3 weeks ago
Minehead, TA24, Minehead, United Kingdom Butlin''s Full timeDescription Summary of Role PurposeThe Accommodation Productivity Manager will be involved in the whole accommodation planning journey ranging from analysing guest volumes and ensuring we have the right people in the right place at the right time to manage volumes and give our guests an amazing experience, overseeing the guest unit allocation process in its...
-
Guest Services Advisor
1 day ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Services Advisor to join our team at Butlin's. As a Guest Services Advisor, you will be responsible for delivering exceptional customer service to our guests, ensuring that their holiday experience is nothing short of amazing.Key ResponsibilitiesProvide exceptional customer service to our...
-
Guest Services Advisor
1 day ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Services Advisor to join our team at Butlin's. As a Guest Services Advisor, you will be responsible for delivering exceptional customer service to our guests, ensuring that their holiday experience is nothing short of amazing.Key ResponsibilitiesProvide exceptional customer service to our...
-
Guest Services Advisor
7 hours ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleThe main purpose of this role is to deliver exceptional customer service to our guests while they are enjoying their holiday with us. As a Guest Services Advisor, you will be working behind the scenes on our telephone-based system, helping our guests have an altogether more entertaining and fun break. You will be assisting our guests in...
-
Guest Services Advisor
6 hours ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleThe main purpose of this role is to deliver exceptional customer service to our guests while they are enjoying their holiday with us. As a Guest Services Advisor, you will be working behind the scenes on our telephone-based system, helping our guests have an altogether more entertaining and fun break. You will be assisting our guests in...
-
Guest Services Advisor
4 months ago
Minehead, Somerset, United Kingdom Butlin's Full timeDescriptionEnsure all your application information is up to date and in order before applying for this opportunity.About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our...
-
Guest Services Telephone Advisor
6 days ago
Minehead, Somerset, United Kingdom Butlin's Full timeAbout the RoleWe are seeking a skilled and enthusiastic Guest Services Telephone Advisor to join our team at Butlin's. As a key member of our Guest Services team, you will play a vital role in delivering exceptional customer service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.Main Responsibilities:Provide exceptional...
-
Guest Services Telephone Advisor
6 days ago
Minehead, Somerset, United Kingdom Butlin's Full timeAbout the RoleWe are seeking a skilled and enthusiastic Guest Services Telephone Advisor to join our team at Butlin's. As a key member of our Guest Services team, you will play a vital role in delivering exceptional customer service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.Main Responsibilities:Provide exceptional...
-
Guest Services Representative
7 days ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be working behind the scenes, using your...
-
Guest Services Representative
7 days ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be working behind the scenes, using your...
-
Guest Services Advisor
3 months ago
Minehead, United Kingdom Butlins Full timeGuest Services Advisor - MineheadDescription About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be...
-
Guest Services Advisor
4 months ago
Minehead, United Kingdom Butlins Full timeGuest Services Advisor - MineheadDescription About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be...
-
Guest Services Advisor
4 months ago
Minehead, United Kingdom Butlins Full timeGuest Services Advisor - MineheadDescription About the Role The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be...
-
Guest Services Representative
4 days ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional customer experiences and ensuring our guests have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be the first point of contact for our...
-
Guest Services Representative
4 days ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional customer experiences and ensuring our guests have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be the first point of contact for our...
-
Guest Services Representative
1 week ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be working behind the scenes, using your...
-
Guest Services Representative
1 week ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be working behind the scenes, using your...
-
Guest Services Representative
3 days ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional customer experiences and ensuring our guests have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be the first point of contact for our...
-
Guest Services Representative
4 days ago
Minehead, Somerset, United Kingdom Butlins Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional customer experiences and ensuring our guests have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be the first point of contact for our...
-
Guest Services Representative
2 days ago
Minehead, United Kingdom Butlin's Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be working closely with our guests to provide...
-
Guest Services Representative
3 days ago
Minehead, United Kingdom Butlin's Full timeAbout the RoleWe're seeking a talented Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.As a Guest Services Advisor, you'll be working closely with our guests to provide...
Guest Services Advisor
3 months ago
About the Role
The main purpose of the role is to deliver a fantastic service to our guests while they are enjoying their holiday with us. Here in Guest Services you will be mainly working back of house on our telephone-based system helping our guests have an altogether more entertaining and fun break. You will be helping our guests curate their stay with us by giving advice about the fantastic product offering we have and giving advice about our local area. We put the fun back in to our guests holiday so if things aren’t going to plan with their break, you will be helping our guests get things back on track by using your empathy and problem solving skills to understand fully what has gone wrong and ensuring that any jobs & feedback are logged then followed up with the guest. Within the guest services team, we also look after the check-in experience for all of our guests and meet some guests face to face to talk through anything, they may need help with.
Normal working hours:
We are currently looking for Full Time team to join us in Guest Services. Normal working will be a shift between 9am and 9pm on our arrival days and any other day will be 9-5. We are open 7 days a week so flexibility with days, start and finish times will be needed to ensure we can give our guests a great experience.
KEY RESPONSIBILITIES
● We are looking for team with great communication skills who enjoy helping people, A team player who supports your colleagues while they support you.
● You will need a great telephone manner including being confident at offering solutions to our guests.
● We use different systems to log jobs and feedback for our guests so being confident on a computer is a must.
About Butlins
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s.
