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Managing Director

2 months ago

Gateshead UK, Tyne & Wear, United Kingdom Team RH Full time

** This role is for a Managing Director of the FMCG E-commerce side of our sister business, TLC **


If you’re looking for a boring office job where you can hide behind your computer screen, then we’re not the place for you Everyone who works for Team RH is an exceptional person, creative, hard-working and talented. We have incredibly high standards and are on the hunt for world-class people who’ll blow us away with their talent and passion.


Before we get to the good stuff, we have a couple of ground-rules we want to make clear:


  • Interview attire is left to you to decide what you think is appropriate. If this is an issue, let us know and we’ll see you right.
  • If you think that doing a virtual interview from your bed is acceptable, jog on.
  • We don’t employ smokers - we’re a health and fitness company and everyone who joins us should be clued up enough to know that smoking isn’t good for you or your health.
  • Arrive on time for your interview. Unless you have a valid excuse, we won’t wait around for anyone who can't do the basics.
  • Zero toxicity. Our culture is the most important thing here and we won’t stand for anyone gossiping or being negative in work. We have incredible, kind and caring people working with us and we’ll protect them at all costs.

Some people will turn their noses up at the above - that’s fine, they can go and work somewhere else. However, if you’ve read up to here and you think you want to join a team of world-class, super-driven and kind-hearted people, then let’s get to the good bit…


Role overview:


This role will be managing TLC, our sister company. TLC oversees all physical products, including merchandise and protein, available on our website. They also manage our warehousing operations, ensuring a seamless and exceptional customer experience from start to finish.


Intention and impact:


  • Drive the growth and expansion of TLC
  • Broaden the product range to meet market demand and drive revenue growth
  • Increase profitability as a standalone entity
  • Strive to achieve £6 million in revenue within 12 months
  • Achieve targeted EBITDA goals through strategic planning and execution
  • Develop and build the infrastructure and team necessary for achieving long-term success and scalability


Technical Skills:


  • E-commerce Expertise (10 years scaling experience):
  • Strong understanding of back-office ERP systems
  • Strong understanding of logistics, fulfilment, and third-party vendor management
  • Strong understanding of supply chain management
  • Strong understanding of digital marketing
  • Strong ability to make sound financial decisions & manage budgets
  • Strong ability to identify and pursue new business opportunities, partnerships, or market expansion.


Desirable Skills:


  • E-commerce Platform Experience Shopify/Linnworks
  • Experience working with subscription businesses.


Soft Skills:


  • Natural at building, motivating, and leading a high-performing team, High EQ to foster a collaborative environment where everyone thrives.
  • Exceptional communication skills, ability to engage with internal and external stakeholders, fostering strong relationships and ensuring clear information flow.
  • Excel at tackling challenges head-on, finding creative solutions in a dynamic online environment.
  • Embrace change with a positive and proactive attitude, readily adjusting to new situations and evolving industry trends.