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Technical Team Lead

2 months ago

Salisbury, Wiltshire, United Kingdom Sopra Steria Full time
Are you ready to dive into a hands-on technical role while also leading a dedicated team? Look no further Join our expert 2nd line engineers delivering service excellence on a vast, complex, and incredibly rewarding IT Estate.

Be part of projects focusing on technical challenges while leading a dynamic 2nd line team. Recognise and develop service improvements for a truly impactful role.

Based on site in Salisbury, where innovation meets opportunity.

Eligible for SC Clearance? Fantastic Prepared to go through DV Clearance? We've got you covered.

What you'll be doing:
  • Manage the day-to-day operations of the EUS2 Team, handling critical issues and priorities
  • Lead and take part in projects, tackling technical issues on-site
  • Identify and implement service improvement opportunities for desktop and laptop systems

What you'll bring:
  • Windows 10, Microsoft applications, Office 2016, SharePoint 2016, and Outlook 2016 with ease
  • Familiarity with Thin Client environments, SCCM, Procmon, VMWare, LAN/WAN technologies, and systems management tools
  • Experience developing a team in a complex IT support environment

It would be good to have:
  • ITIL v3/v4 Foundation, showcasing your commitment to standard methodologies

Ready to make a significant impact on a dynamic IT landscape? Apply now and be a key player in our journey of innovation and excellence

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you

Employment Type: Permanent
Location: Salisbury
Security Clearance Level: Eligible for SC and prepared to go to DV Clearance
Internal Recruiter: Jane
Salary: £36 to £40K
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.