Current jobs related to Collections Agent - UK, UK - Capify UK

  • Travel Agent

    1 month ago

    UK, UK, United Kingdom Top World Hotel Full time

    Job Opportunity: Travel AgentLocation: RemoteJoin Our Global Network of Travel Agents at Top World HotelAre you an experienced travel agent with a passion for luxury travel? Do you have a portfolio of discerning clients seeking the world's most exclusive hotel experiences? Top World Hotel is expanding, and we’re looking for skilled travel professionals...

  • Product Developer

    1 week ago

    UK, UK, United Kingdom Agent Provocateur Full time

    Agent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.Purpose of the role:As a Product...

  • Airfreight Import Operator

    2 months ago

    UK, UK, United Kingdom Europa Worldwide Group Full time

    Who we are? Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.The group employs over 1,400 people with 17 sales offices in the UK, and the Republic of Ireland, plus European teams in France...

  • Logistic Coordinator

    1 week ago

    UK, UK, United Kingdom Malaberg Full time

    Are You an Excellent Communicator with a Passion for Administration?If so, you might be the perfect Logistic Coordinator for Malaberg in Coalville.In this role, you'll manage both local and international shipments, making sure everything runs smoothly and deliveries arrive on time. You'll be the central point of contact, coordinating shipments,...

  • Key Account Manager- MICE

    6 months ago

    London, UK, UK, United Kingdom Millennium Hotels UKEU - Careers Full time

    Key Account Manager- MICE AccountsAn exciting opportunity has arisen to join the Central Sales Function here at Millennium Hotels and Resorts UK in our Head office as a Key Account Manager- MICE AccountsOur Key Account Manager will develop revenue opportunities in the UK, Europe and Global MICE market by producing new business opportunities and effective...

  • Customer Support Specialist

    5 days ago

    UK, UK, United Kingdom DiverseJobsMatter Full time

    We are currently recruiting for a Customer Support Centre Specialist to join our team in Bristol on a full-time, permanent basis. As a member of the Customer Support Centre (part of the wider Customer Operations department), you will be supporting our customers through the Stopped Allowance process and managing the return of our Vehicles for the more...

  • Logistics Coordinator

    1 week ago

    UK, UK, United Kingdom powercargo Full time

    About PowercargoPowercargo is a rapidly expanding global logistics provider, dedicated to helping businesses optimise their supply chains. We specialise in sea, air, road, and rail freight management, warehousing logistics, customs brokerage, and e-commerce logistics. As we continue to grow, we’re seeking an experienced Logistics Coordinator to join our...

  • Accounts Payable Manager

    2 months ago

    UK, UK, United Kingdom FINE+RARE Full time

    Who we areFINE+RARE is one of the world's leading marketplaces for wines, spirits, and collectable experiences. We have built an unparalleled network of producers, agents, reservists, and private clients by providing access to the wines and spirits held in the world's greatest cellars and collections. We operate globally, with offices in Asia,...

  • Loan Agency Transaction Manager

    3 weeks ago

    London, UK, UK, United Kingdom Johnson & Associates Full time

    Do you have experience within Loans Agency Transaction management / LMA Documentation with knowledge of portfolio financing transactions? We are recruiting on behalf of a leading global firm that offers an exciting opportunity for a Loan Agency Transaction Manager to join their London-based team. This role offers a base salary of £70 - £90,000 ( experience...

  • Family Partner

    2 months ago

    UK, UK, United Kingdom JMC Legal Recruitment Full time

    This dynamic West End law firm is renowned as a top player in the media and entertainment world. From music, sports, fashion, and television, they handle a diverse range of fascinating and interesting work. Their client list is a who’s who of the industry, including producers, agents, PR companies, fashion designers, video producers, photographers,...

  • Employment Partner

    2 months ago

    UK, UK, United Kingdom JMC Legal Recruitment Full time

    This dynamic West End law firm is renowned as a top player in the media and entertainment world. From music, sports, fashion, and television, they handle a diverse range of fascinating and interesting work. Their client list is a who’s who of the industry, including producers, agents, PR companies, fashion designers, video producers, photographers,...

  • Private Client Partner

    2 months ago

    UK, UK, United Kingdom JMC Legal Recruitment Full time

    This dynamic West End law firm is renowned as a top player in the media and entertainment world. From music, sports, fashion, and television, they handle a diverse range of fascinating and interesting work. Their client list is a who’s who of the industry, including producers, agents, PR companies, fashion designers, video producers, photographers,...

  • Executive Assistant

    2 months ago

    UK, UK, United Kingdom Clearwater Analytics Full time

    Job SummaryWe are looking for a reliable and task-oriented Executive Assistant to support our EMEA sales leadership. As Executive Assistant, you will help Clearwater run smoothly by supporting leadership and maximizing their productivity.The ideal candidate possesses mature judgement in tackling initiatives with minimal direction while maintaining...

  • Asset Manager

    1 month ago

    UK, UK, United Kingdom deverellsmith Full time

    About the Company Our client is an investor / operator with significant expertise in the acquisition and management of residential and other alternative real estate assets.About the Role The role of Asset Manager is extremely broad, exciting and encompassing. You will personally be responsible for:£500m-£700m of assets7-9 assets1,500 units (BTR and...

  • Residential Property Partner

    2 months ago

    UK, UK, United Kingdom JMC Legal Recruitment Full time

    This dynamic West End law firm is renowned as a top player in the media and entertainment world. From music, sports, fashion, and television, they handle a diverse range of fascinating and interesting work. Their client list is a who’s who of the industry, including producers, agents, PR companies, fashion designers, video producers, photographers,...

  • Commercial Property Partner

    2 months ago

    UK, UK, United Kingdom JMC Legal Recruitment Full time

    This dynamic West End law firm is renowned as a top player in the media and entertainment world. From music, sports, fashion, and television, they handle a diverse range of fascinating and interesting work. Their client list is a who’s who of the industry, including producers, agents, PR companies, fashion designers, video producers, photographers,...

  • Customer Service Executive

    5 days ago

    UK, UK, United Kingdom Budweiser Brewing Group UK&I Full time

    Customer Service Executive The Customer Service Executive works closely with our third-party Customer Service supplier and the wider PerfectDraft team to support PerfectDraft’s customers and provide them with a seamless experience every time. This role requires excellent stakeholder management, data analysis and problem-solving skills, ownership as well as...

  • Asset Management Analyst

    1 day ago

    UK, UK, United Kingdom PLATFORM Full time

    Asset Management Analyst – Build-to-Rent (BTR) – 6 month internshipIdeal for candidates with advanced Excel proficiencyEquivalent Annual Salary of up to £25k + company benefits Company OverviewPLATFORM_ is a fast-moving BTR business, operating in one of the most exciting and recognised subsectors of the real estate market. As a UK-wide investor,...

  • Asset & Property Management Assistant

    5 days ago

    UK, UK, United Kingdom Criterion Capital Full time

    Criterion Capital are a multi-billion-pound family-owned entrepreneurial private property company. The Asset Management division – due to expansion – are seeking to recruit an Assistant Property Manager who will be part of the wider key Property and Facilities Management Department.Please note the role is permanent with 5 days a week-based working at the...

  • Post Fixtures Supervisor

    1 week ago

    UK, UK, United Kingdom Zodiac Maritime Full time

    Zodiac Maritime is an international ship operating company providing a full range of management services for a wide and diverse fleet of commercial ships, spanning containership to tankers, bulk carriers to PCTCs, and a growing orderbook focused on dual-fuel vessels to improve overall fleet energy efficiency.Headquartered in London’s bustling West End, our...

Collections Agent

2 months ago

UK, UK, United Kingdom Capify UK Full time

Title : Collections Agent

Job Grade: Dependant on Expectance

Department: Collections / Operational Support


Overall objectives of the role


The purpose of this role is to deliver a robust and efficient arrears collection service in line with company guidelines while meeting business targets and goals agreed upon with your line manager. Responsibilities include curing accounts in arrears through scheduled payments, making suggestions and taking actions to minimise bad debt levels, and maintaining the current levels set with your line manager. Additionally, you will support the Operational team to ensure high application efficiency, maintain and update various internal spreadsheets, and assist other departments as needed.


Key Responsibilities


  • To take and make calls to contribute to the achievement of the department’s objectives in terms of cash collection on a team and individual basis.
  • Manage own day to day workload portfolio to achieve maximum results.
  • Take ownership of customer accounts, ensuring customer expectations are met and exceed.
  • Work as a team and help support other team members.
  • Provide day-to-day administrative support.
  • Process and manage applications with precision.
  • Maintain up-to-date internal systems.
  • Perform data entry on various spreadsheets.


Key Performance Indicators (Indicate how performance for this role will be measured)

Other (Any additional core information)


  • Achieve monthly collections target and minimise total arrears and bad debt through effective management of own portfolio.
  • Achieve monthly call QCC pass in line compliance requirements.
  • Follow up all accounts in the right time frame in own portfolio to maintain low bad debt levels.
  • Manage and maintain own workflow to minimise bad debt levels.
  • Achieve and maintain set targets for outbound calling, adherence.


Background


Experience desirable:

  • Previous collections experience.
  • Proficiency in IT, including Word, Excel, and Outlook.

Key skills:

  • A positive attitude and confident communication skills.
  • Expertly handle a wide range of queries.
  • Strong listening skills
  • Problem solving skills
  • Target driven.
  • High level telephone negotiation skills.
  • Ability to thrive in a fast-paced, entrepreneurial environment, working effectively with diverse teams.