Sales Operations Analyst

7 days ago


London, UK, United Kingdom UP3 - ServiceNow Elite partner Full time

Role: Sales Operations Analyst


The role:


Are you an experienced sales operations administrator looking for the next step in your career? Do you enjoy a dynamic and varied day making meaningful change, contributing to our team’s success? UP3 is growing at a rapid rate, and we are looking for Sales Operations Analyst to help support our sales team as we grow.

We are looking for someone with a blend of technical and analytical skills, who gets excited about great process and high-quality data. In this role, you’ll be instrumental in maintaining our HubSpot CRM, optimising sales processes, and providing analytics that drive decision-making. Your work will directly impact our sales efficiency and success.

You will have experience in sales operations within a software or SaaS environment, are HubSpot proficient, and possess strong analytical skills. You will be the go-to person for sales data for multiple business stakeholders and provide efficient and effective support while owning your responsibilities.


Our Values:


We really do stand by our values at UP3, and they filter down through everything we do. From the people we recruit to our day-to-day interactions and ongoing relationships with our customers.

  • No-one is above making the tea or watering the plants.
  • Do the right thing by the customer. Always.
  • No room for egos, politics or gossip.
  • We're a team. Take pride in sharing what you know.
  • If you see something that needs doing, roll up your sleeves and get it done.
  • Remember, at some point, you did something for the first time.


Responsibilities:


  • Maintain HubSpot CRM and LinkedIn data, ensuring data integrity and optimising workflows.
  • Develop and maintain sales analytics reports and dashboards.
  • Track key metrics and KPIs to measure the success of our sales processes and suggest improvements.
  • Facilitate sales and operations strategy development and execution.
  • Support sales teams with custom opportunities and operational tasks.
  • Support a cross-functional team to pull together RFP and bid responses.
  • Apply data cleansing techniques.
  • Engage with internal stakeholders for data needs and analysis.


Skills


  • 3-5 years of experience in Sales, Marketing, or Sales support in a SaaS company.
  • Proficiency in HubSpot and business intelligence tools.
  • Competency with relational databases and SQL queries.
  • Exceptional written and verbal communication skills.
  • Creative and strategic problem-solving ability.
  • HubSpot Admin or Developer certification preferred but not essential.


Package


  • Competitive salary based on experience and 7.5% performance related bonus paid bi-annually.
  • Excellent Vitality health insurance, Vitality GP and Bupa level 3 dental cover.
  • £250 work-from-home set-up allowance.
  • Progressive parental leave policy.
  • 4% company pension contribution.
  • Central London office for days when you do come into the office – The Ministry, Borough: includes free gym membership, wellness programmes, onsite café, bar and terrace, regular on-site events with guest passes.
  • Sports and social club – recent events include D&D Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt.


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