Claims Operations Analyst

1 month ago


London, UK, United Kingdom Edenbrook Full time

Claims Operational Analyst


Key responsibilities Include but are not limited to:


  • Be a key point of contact for all Syndicate Claims Operations matters., including internal and external audits.
  • Produce, maintain and monitor processes, procedures, guidelines and policies.
  • Ensure appropriate controls are embedded across the piece.
  • Validate and post SCMs daily.
  • Provide regular and month end reporting.
  • Produce the quarterly board pack for review by the Head of Claims Operations and Claims Director.
  • Provide monthly and quarterly KPI returns and analysis utilising Lloyd’s CRS, ECF and internal claims systems, to assist with oversight, monitoring, transparency and quality control.


The ideal candidate should have:


  • Experience with and working knowledge of claims systems and reporting tools.
  • Working knowledge of Lloyd’s market systems (ECF, IMR, CRS)



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