Reception Manager

2 days ago


London London, UK, United Kingdom San Carlo Group Full time
Reception Manager - Fiorentina, Hale

San Carlo Hale are hiring a Reception Manager


Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas - including Kuwait, Bangkok and Qatar and with new sites set to open in Egypt and Miami.


Colleague Benefits:

  • You will be joining, one of the world's leading family-owned companies - which means global opportunities
  • Delicious, healthy Meals whilst on duty - all free
  • 30% discount in our restaurants, for you and your friends & family
  • Gym discount scheme
  • Squadra - our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
  • Support in training and continuing Professional development
  • Online development training with our San Carlo App 'lacademia'
  • Wagestream - giving you flexibility to access, track, build and better manage your pay.
  • Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
  • Free confidential counselling sessions to help with you and your families wellbeing
  • Free online health portal - giving you resources at your fingertips to help you reach your goals.
  • Access to Hapi-life - a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
  • Bring your friends and take part in our generous 'Refer a Friend' programme and earn up to 1000 per person



Key Responsibilities:

  • Undertake all waiter/waitress responsibilities where relevant/needed
  • Monitor and drive Spend Per Head in your department
  • Effectively organise and run shifts as a duty manager
  • Ensure that all Restaurant consumables are kept to par and are within budget spend
  • Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department
  • Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota
  • Regularly hold reviews with each restaurant team member to encourage career development/progression
  • Liaise with General Manager for any guidance and to communicate any training
  • Ensure that team staff levels are assessed weekly and actively recruit if needed
  • Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
  • Onboarding of new staff, including full restaurant training and all CPL compliance is completed
  • Ensure your department has an up to date Talent Pipeline with training needs and succession plans
  • Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
  • Ensure all Health & Safety policies are met, including all legislative and licencing requirements



Required Qualifications & Experience:

  • 2 year's experience in a similar role
  • Team management experience
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction

  • Reception Manager

    2 weeks ago


    London,, UK, United Kingdom Front of House Recruitment Full time

    Reception ManagerLondon£50,000 - £27/hour Contract / TEMP TO PERMReception Manager needed for London Financial Services Firm near St. Paul’s. This is a hands-on leadership role managing a small team while ensuring the highest standards of 5-star customer service. We are looking for someone with a background as a Reception Manager, Senior Receptionist, or...

  • Reception Manager

    4 weeks ago


    London,, UK, United Kingdom Front FM Recruitment Full time

    Reception Manager / Front of House Manager / Account ManagerLondon£45,000 + 10% BonusReception team management across portfolioAccount Manager / Front of House Manager / needed for corporate firm. If you are either an account manager for a reception services firm, or a reception / FOH manager from a 4 or 5* hotel, or similar, then this may be a great career...

  • Reception Manager

    2 weeks ago


    London,, UK, United Kingdom The Law Support Group Full time

    About the CompanyThis role is assisting on a small reception team in a lovely firm based in Chancery Lane. Commencing as soon as possible as this role is covering maternity leave.About the RoleKey responsibilities include:Ensuring the firm’s reception is present when clients arrive and provides a welcome that makes the firm positively stand out in their...

  • Reception Manager

    2 days ago


    London,, UK, United Kingdom Imperial London Hotels Full time

    Reception ManagerRoyal National Hotel40 hours Fully Flexible 5 out of 7 days weekly rota£31,113.44+ benefits About ILHImperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its...

  • Reception Manager

    2 weeks ago


    London,, UK, United Kingdom Roka Restaurants Full time

    We are looking for a passionate and driven Reception Manager to join our team here at ROKA, London. Our Reception Managers are hardworking, dedicated individuals who strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high...

  • Reception Manager

    1 day ago


    London,, UK, United Kingdom Quarsh | B Corp Certified Full time

    Reception ManagerWest London, W1WAre you a people person with a knack for keeping things running smoothly? Our client is looking for a Reception Manager to be the welcoming face and organisational backbone of their office. Heres whats in it for you:Why You'll Love This Job:Be the First Point of Contact: You'll greet visitors and ensure they have a...

  • Reception Manager

    3 weeks ago


    London,, UK, United Kingdom Roka Restaurants Full time

    We are looking for an enthusiastic Reception Manager - Future Projects to join our team here at ROKA. Our Reception Managers - Future Projects are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s...

  • Reception Manager

    2 days ago


    London , London, UK, United Kingdom San Carlo Group Full time

    Reception Manager - Isola, LondonIsola are hiring a Reception Manager!Our storyThe Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and...


  • London, UK, United Kingdom HATTY BLUE RECRUITMENT Full time

    45k + 10% bonus and benefits This is a fantastic opportunity to join this high-profile Facilities Management Company in the heart of Central London which has a dynamic culture and undeniable standard for excellence. This brand new role offers a great chance to exhibit your management skills within a corporate setting that has a wonderful ethos. We are...


  • London,, UK, United Kingdom Antonia Saunders Ltd Full time

    Our client, a well known law firm in Central London, requires a Senior Client Relations Manager to join their team. Responsibilities Client relations:Manage the Client Relations team, including oversight and active management (at times). The team's primary function is to handle all incoming enquiries and allocate clients to the most suitable lawyer....

  • Receptionist

    2 months ago


    London,, UK, United Kingdom KMK Recruitment Full time

    We are currently seeking an experienced and super engaging corporate Receptionist to join a our client a city base Asset Management house. The ideal candidate must have previous corporate reception experience, ideally from a finance or corporate company.Working in this busy corporate reception, you will act as the first point of contact for all visitors to...

  • Receptionist

    3 weeks ago


    London,, UK, United Kingdom KMK Recruitment Full time

    We are currently seeking an experienced and super engaging corporate Receptionist to join a our client a city base Asset Management house. The ideal candidate must have previous corporate reception experience, ideally from a finance or corporate company.Working in this busy corporate reception, you will act as the first point of contact for all visitors to...

  • Facilities Manager

    7 months ago


    London, UK, UK, United Kingdom Lawson Clark Recruitment Full time

    FACILITIES MANAGER - £70000 - LONDONWith a London headcount of around 400 based in charming City offices, this is one the UK's leading law firms. They are looking for a facilities manager with a strong track record managing a facilities team, whilst developing fruitful relationships with landlords, subtenants, contractors, suppliers and key members of...


  • London,, UK, United Kingdom ABL Recruitment Full time

    Wonderful opportunity for an Experience OFFICE PROJECT MANAGER with experience in office relocations, to work on this 12 month office-move project. The role is fast paced and very varied as you will support moving in excess of 100 people to the new glamourous office in central London. Previous relevant experience in moving offices is essential. Please note...

  • Receptionist

    1 day ago


    London,, UK, United Kingdom Joss Search Full time

    ReceptionistUp to £40,000PR/024086We are working on an incredible receptionist opportunity an investment firm based in the City of London! The team of around 100 are based in stunning and well-connected offices, and have built a strong culture. As a whole, the firm is made up of hardworking and committed individuals, making it an ideal environment for a...

  • Receptionist

    2 months ago


    London,, UK, United Kingdom Eden Recruitment Ltd Full time

    Our client, a leading European mid-market private equity firm based in the heart of London’s West End, they are known for their innovative approach and collaborative culture. They are now looking for a personable and pro-active Receptionist to be the welcoming face of their firm.The RoleAs the Receptionist, you’ll work closely with the Office and...

  • Office Manager

    2 weeks ago


    London,, UK, United Kingdom LMA Recruitment Full time

    Location: LondonPermanentSalary: 50kPurpose:To ensure the smooth running of the Global offices and support the wider business in daily operations and functions; whilst being a key point of contact for teams, contractors, and customers.Responsibilities:Opening and closing of the UK officesManagement of office travel (both domestic and international)Management...


  • London,, UK, United Kingdom Front of House Recruitment Full time

    Corporate ReceptionistHotel Receptionists & Cabin Crew welcome to apply!!London£33k to £40k salary (depending on exp)London Global Law FirmCorporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also...


  • London,, UK, United Kingdom Orri Part time

    Why Orri? Orri is an ambitious, young, fast-growing company committed to changing the way we treat eating disorders in the UK. We are looking for a part-time clinical administrator.At the heart of our approach is a commitment to working collaboratively; providing expert, evidence-based and innovative treatment with kindness and compassion at its core.About...


  • London, UK, United Kingdom WEXECUTIVE Full time

    ob Requirements: Proven track record as a Sales Representative Established network within Family Offices and among UHNWIs in UK Proficiency in MS Office Suite Familiarity with CRM systems and adeptness in fostering productive business relationships Demonstrated motivation and success in achieving sales targets Strong skills in sales, negotiation, and...