Director of Sales

3 days ago


Sheffield South Yorkshire, South Yorkshire, United Kingdom RBH Hospitality Management Full time
Director of Sales - Courtyard by Marriott Sheffield

Director of Sales

At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

RBH is delighted to be managing the brand-new Courtyard by Marriott Sheffield, set to open in 2025. This state-of-the-art property will combine Marriott's global reputation for service excellence with the vibrant energy of Sheffield. Featuring modern guest rooms, a stylish bar and restaurant, and exceptional meeting spaces, this hotel is set to become a hub for business and leisure travellers alike.

This is an exciting opportunity to step into a pivotal leadership role driving sales and business growth for this flagship property. The Director of Sales will be instrumental in establishing the Courtyard by Marriott Sheffield's reputation as the premier choice for leisure and corporate travellers, as well as securing significant revenue streams.

Key responsibilities:
  • Develop and execute the hotel's sales strategy to achieve revenue goals across all market segments, including corporate, leisure, group, and MICE (Meetings, Incentives, Conferences, and Events).

  • Build and maintain strong relationships with key accounts, travel agencies, corporate clients, and community partners to maximize revenue opportunities.

  • Identify new business opportunities and proactively secure new clients, expanding the hotel's reach in the competitive Sheffield market.

  • Work closely with the Sales & Marketing teams at Head Office team to develop and implement effective promotional campaigns and sales initiatives.

  • Lead and mentor the sales team, setting clear objectives, monitoring performance, and providing regular coaching and development opportunities.

  • Collaborate with the General Manager and revenue management team to ensure pricing strategies and packages are competitive and aligned with market trends.

  • Attend networking events, trade shows, and industry conferences to promote the hotel and secure business leads.

  • Oversee the preparation of detailed sales reports, analysing data to identify trends, opportunities, and areas for improvement.

  • Actively manage guest feedback and satisfaction in relation to the sales experience, ensuring service excellence from enquiry to event execution.

  • Represent the hotel in the local business community, building strong relationships to enhance the property's profile and drive bookings.

  • Manage and negotiate contracts with clients and partners, ensuring mutually beneficial agreements that drive long-term business.

  • Support pre-opening activities, including the recruitment and training of the sales team, establishing sales processes, and implementing Marriott's brand standards.

About You
  • Proven experience in a senior sales role, such as Director of Sales, Sales Manager, or Business Development Manager, ideally within a branded hotel environment.

  • Strong network and knowledge of the corporate, leisure, and MICE markets, with a proven ability to secure new business.

  • Exceptional leadership skills with the ability to inspire, motivate, and drive a high-performing sales team.

  • Excellent interpersonal and communication skills, with the ability to build lasting relationships with clients and stakeholders.

  • Results-driven mindset with a track record of meeting and exceeding sales targets.

  • Strong commercial acumen and experience in budgeting, forecasting, and revenue management.

  • Proficiency in using CRM systems and sales tools; familiarity with Marriott's systems is advantageous but not essential.

  • Ability to thrive in a fast-paced, dynamic environment, with a proactive and flexible approach to new challenges.

  • Knowledge of the Sheffield market is a plus, but not essential.

Why You'll Love This Role

Joining RBH at Courtyard by Marriott Sheffield offers the chance to be part of something special. You'll play a key role in shaping the success of this exciting new property while benefiting from the resources and support of one of the UK's leading hospitality management companies.

This is a permanent, full-time position, offering flexibility to work in a way that meets both your needs and the demands of the role.

Benefits
  • Discounted hotel room rates for you and your friends & family.

  • An extra day's holiday for your birthday.

  • 30% F&B discount at RBH hotels.

  • Refer a Friend scheme (earn 250 for each referral up to 5 referrals).

  • Wagestream - choose how and when you get paid.

  • Life Insurance.

  • Employee Assistance Programme.

  • Social and wellness events and activities all year round.

  • Free meals on duty, saving you over 1000 per year.

First stage interviews will be held in January. Please note we may call you beforehand for a pre-screen call to determine suitability for the role.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustment, please let us know.


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