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Senior Human Resources Advisor
1 month ago
Employee Relations Case Manager/Senior HR Advisor
Location: Hybrid – Solihull - 2 days per week in office
Full Time, Permanent
As part of this you’ll:
- Work in partnership with the business to provide strong professional HR advice and support strategic HR decisions at all levels of the organisation.
- Provide a proactive and/or “on demand” advisory and consultancy service to people managers on a range of human resource issues, employee life cycle procedures and policies consistent with employee standards, legislation, and guidelines.
- Manage end-to-end and timely closure of employee relations cases (disciplinary, absence, grievance, absence management, restructures, etc.).
- Be a point of escalation for ER Advisors for more complex queries and provide day to day coaching as required.
- Analyse people related metrics, data, and trends to make recommendations to Business Partners, and interventions with people managers to address identified people issues across the business.
- Liaise with external agencies/ functions such as legal and local union representatives regarding the people issues related to procedures and policies and ensure that people managers work within the defined policy & procedures.
- Provide support in the delivery of people management training, coaching and upskilling managers throughout ER processes.
- Coordination and management of redundancy consultations, ensuring thorough support is provided from beginning to resolution.
What you’ll need to do the role:
- Creative ‘can-do’ attitude, proven negotiation skills with confidence in relationship management at all levels.
- Customer and delivery focused, with the ability to make decisions and manage risks.
- Up to date understanding and application of employment law and HR best practice.
- A recognised HR qualification (CIPD or equivalent) is preferred.
- Excellent generalist/operational HR experience at Senior HR advisor, HR Business Partner level or equivalent.
- Proven experience in managing complex ER cases, including redundancies, restructures, disciplinary and grievance cases, and complex case management ideally as a HR Advisor, Generalist or equivalent.
- Confidence in coaching and mentoring People Managers.
- Ability to work in a faced paced environment.
What we offer:
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- A benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
If you believe you have the experience required, please apply with your CV now for instant consideration
TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
*Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.