Service Delivery Lead

3 weeks ago


London UK, UK, United Kingdom Insight Global Full time

Insight Global is hiring for an experienced Service Introduction Delivery Lead for a leading telecommunications client. This individual will be responsible for the delivery of Operational and Support Readiness of new Products and Services across the client. This will be apart of the transformation organisation, but will also contribute to Service Improvement initiatives and Operational Excellence including UK, Italy, and Germany. This role will have high visibility and will be working with all parts of the organization coordinating end-to-end Operational and Support readiness delivery across Technology Service Management roadmap priorities.


Day to Day:

  • Leading transformation and readiness activities from initiation through to final implementation.
  • Ensuring the most efficient and effective way to manage and deliver transformation and readiness in a timely manner and delivery planning, budget management.
  • Promote best practice and continuous improvement adopting End to End framework on project engagements
  • Stakeholder management
  • Ability to identifying readiness delivery and support costs as part of business case and budget planning.


Must Haves:

  • Proven record of successfully delivering readiness and transformation plans across multi-platform, cross Service Introduction projects and engagements.
  • Experienced and comfortable in developing, shaping, and delivering effective Service Management policies and solutions.
  • Experience delivering large initiatives from start to finish and experienced all phases of the delivery lifecycle, ideally in a telecommunications sector.
  • Strong communication skills, written and verbal.
  • Strong stakeholder management and able to follow project and delivery frameworks.


  • Delivery Lead

    4 weeks ago


    UK, UK, United Kingdom Computappoint Full time

    DELIVERY LEAD | CONTRACT | LONDON This role is ideal for an ambitious, self motivated and driven individual who enjoys taking a proactive approach to delivering projects. Our client, a high profile financial services organisation who are looking for innovate ways to enhance business would like to bring an experienced, modern thinking delivery lead onboard on...

  • Agile Delivery Lead

    4 weeks ago


    UK, UK, United Kingdom Clinigen Full time

    Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.We are currently 1,100 people headquartered in the UK with global...


  • London, UK, UK, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full time

    Title: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.This is...

  • Project Delivery Lead

    3 weeks ago


    UK, UK, United Kingdom G.Digital Full time

    Project Delivery Lead | £40k - £60k | Hybrid/ Newcastle | Mechanical Tech Fancy having the benefit of working within a start-up environment (autonomy, varied responsibilities, the chance to influence tech decisions etc ) WHILST having the security of a proven, established business… About the businessG.Digital have exclusively partnered with a Northern...


  • UK, UK, United Kingdom Better Days Recruitment Full time

    My client is looking for an experienced Agile Delivery Lead to join them as part of a major digital transformation.The organisation is adopting a Scaled Agile approach and The Senior Delivery Lead will help to set up, optimise and mature the working practices.The Senior Delivery Lead will need to have experience implementing Scaled Agile within an enterprise...


  • UK, UK, United Kingdom Better Days Recruitment Full time

    My client is looking for an experienced Agile Delivery Lead to join them as part of a major digital transformation.The organisation is adopting a Scaled Agile approach and The Senior Delivery Lead will help to set up, optimise and mature the working practices.The Senior Delivery Lead will need to have experience implementing Scaled Agile within an enterprise...


  • UK, UK, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time

    SERVICE DELIVERY MANAGER £62K + BONUS AND BENEFITS HYBRID - CHELTENHAM OFFICE SC CLEARANCE I'm working with a global, professional services organisation who have a strong presence in the public sector. This role will specifically be required with a high-security client and candidates must be eligible for SC Clearance.This position will be responsible...


  • UK, UK, United Kingdom TalentHawk Full time

    Contract Azure Service Delivery Manager - Remote - up to €435 per day (European client)Do you have a passion for cloud technology and a proven track record of delivering exceptional customer service? Are you looking for a fast-paced, contract role where you can leverage your expertise in Azure to drive successful client outcomes?We are seeking a highly...


  • UK, UK, United Kingdom TalentHawk Full time

    Contract Azure Service Delivery Manager - Remote - up to €435 per day (European client)Do you have a passion for cloud technology and a proven track record of delivering exceptional customer service? Are you looking for a fast-paced, contract role where you can leverage your expertise in Azure to drive successful client outcomes?We are seeking a highly...

  • Delivery Lead

    7 days ago


    London,, UK, United Kingdom TEKsystems Full time

    Headquartered in Baltimore, USA, Allegis Group was established in 1983 and it is the fourth largest staffing company in the world. The Group includes more than 12,000 employees in over 400 offices, and it consists of a number of specialist operating companies that serve a wide variety of industries and clients across the world. The Allegis Group EMEA Region...


  • UK, UK, United Kingdom Sentinel Full time

    Head of Digital Client Service Delivery / Senior Product Manager / Senior Project ManagerLocation: Remote, United KingdomContract Type: PermanentSchedule: Full Time, 37.5 Hours per WeekAre you ready to drive digital transformation at a leading UK accountancy firm? We’re seeking a dynamic Head of Digital Client Service Delivery to revolutionize the...


  • UK, UK, United Kingdom Mastek Full time

    Job Designation: Oracle Service Delivery ManagerJob Type: PermanentJob Location: England, UKCore Competencies (Essential): • ITIL V3/V4 foundation certification (Intermediate or higher desirable) • Experience with Oracle projects • 5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM projects • Knowledge on...


  • London, UK, UK, United Kingdom SmartCo Consulting Full time

    Service Delivery Manager – Digital HealthSmartCo is one of the market’s fastest growing technology consultancies.We work with major international enterprises and public sector organisations, delivering high profile IT transformation programmes (Infrastructure / Cloud / Data / Security / Applications), supporting our clients achieve their business...


  • London, UK, UK, United Kingdom SmartCo Consulting Full time

    Service Delivery Manager – Digital HealthSmartCo is one of the market’s fastest growing technology consultancies.We work with major international enterprises and public sector organisations, delivering high profile IT transformation programmes (Infrastructure / Cloud / Data / Security / Applications), supporting our clients achieve their business...

  • Delivery Manager

    6 days ago


    UK, UK, United Kingdom Brio Digital Full time

    Delivery ManagerRemote with two days/monthContract: five monthsRate: £500/day Inside IR35Brio Digital seeks an experienced Delivery Manager to join our client's team within the public sector. This key role involves managing multidisciplinary teams across user-centred design and software engineering, ensuring the delivery of high-quality digital services...

  • Delivery Lead

    2 weeks ago


    London, UK, United Kingdom Reply Full time

    Delivery Lead About Canvas Reply Canvas Reply, part of the Reply Group, works with some of the world's biggest brands, providing an end-to-end product design and development service, covering each phase of digital product development. We combine insight, creativity, and technical expertise to deliver tailored digital solutions that allow our clients...

  • Delivery Lead

    4 weeks ago


    London, UK, United Kingdom Reply Full time

    Delivery Lead About Canvas Reply Canvas Reply, part of the Reply Group, works with some of the world's biggest brands, providing an end-to-end product design and development service, covering each phase of digital product development. We combine insight, creativity, and technical expertise to deliver tailored digital solutions that allow our clients...

  • Delivery Manager

    7 days ago


    London, UK, UK, United Kingdom CACTUS IT SOLUTIONS Full time

    Role: Delivery ManagerLocation: London (Hybrid)SC Cleared: RequiredJob Type: Full-TimeJob Overview: Leading the implementation of new cloud services to business users, as well as providing support for existing service offerings.The Delivery Manager will be the facilitator of cross-functional groups to deliver projects. Will work in an agile way and will...


  • London, UK, UK, United Kingdom totality services Full time

    Job Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...


  • London, UK, UK, United Kingdom totality services Full time

    Job Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...