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Head of Digital Client Service Delivery
4 weeks ago
Head of Digital Client Service Delivery / Senior Product Manager / Senior Project Manager
Location: Remote, United Kingdom
Contract Type: Permanent
Schedule: Full Time, 37.5 Hours per Week
Are you ready to drive digital transformation at a leading UK accountancy firm? We’re seeking a dynamic Head of Digital Client Service Delivery to revolutionize the clients' experience.
Your Role:
- Integrate third-party software with the client platform.
- Create a best-in-class digital journey for the clients.
- Advocate for digital change and manage strategic partnerships.
- Develop and deliver the UK digital strategy in alignment with global initiatives.
- Collaborate with stakeholders to implement new digital products and services.
- Position the firm as a leader in digital client services.
Key Responsibilities:
- Optimize third-party digital supplier relationships.
- Increase usage of the client platform.
- Engage the business to use digital products and gather client feedback.
Skills & Experience:
- Proven experience in launching digital services and products.
- Strong organizational, communication, and analytical skills.
- Flexible and adaptable, with experience in matrix organizations.
- Confident and open to feedback, with a background in professional services.
Key Competencies:
- Excellent communication and influencing abilities.
- Strong team orientation and collaboration skills.
- Sound business judgment and decision-making.
Ready to lead digital transformation? Apply now to significantly impact the company's digital client services
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