Client Services Advisor

4 weeks ago


Basildon UK, Essex, United Kingdom Immervox Full time

About the role:


You will be responsible for always providing excellent customer service to Immervox clients internally and externally, and successfully resolve any inbound client queries. You will effectively contribute to the goal of the Immervox vision and embody our values.


Main duties and responsibilities:


· Successfully resolve all client queries using appropriate methods and demonstrating strong communication, exceeding client expectations

· Identifying opportunities to increase client revenue and sales

· Participate in the On-Call rota

· Use all Immervox processes, procedures and systems

· Collaborate with colleagues and other departments to achieve company goals


About you:


The ideal candidate will have good knowledge of Telecommunications services across the UK, BT Wholesale, BT Openreach, Gamma, Daisy, V1 and other vendor systems and portals. You will also have a strong understanding of all Microsoft applications. Previous experience in a client facing role where you have displayed excellent communication skills is preferred as well as this, English and maths GCSE at grade C or equivalent is desirable. You must be an organised individual with excellent problem-solving skills, and adaptable to changing environments. In addition, you will be eager to learn and grow your skills and remain professional with a positive and approachable attitude.

No recruitment agencies, please



  • Basildon, Essex, United Kingdom Polkadotfrog Full time

    About the RoleThe Client Services Advisor will play a vital role in delivering exceptional customer service to internal and external clients. This is a fantastic opportunity for a skilled professional to join a forward-thinking telecommunications provider and contribute to the company's mission to provide cutting-edge services.Key ResponsibilitiesClient...


  • Basildon, Essex, United Kingdom polkadotfrog Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Client Services Advisor. This is a fantastic opportunity to work with a leading telecommunications provider and deliver exceptional customer service to internal and external clients.Key ResponsibilitiesHandle client inquiries effectively through strong...


  • Basildon, Essex, United Kingdom polkadotfrog Full time

    About the RoleThis is a fantastic opportunity to join a leading telecommunications provider as a Client Services Advisor. As a key member of the team, you will be responsible for delivering outstanding customer service to internal and external clients.Key ResponsibilitiesHandle client queries effectively through strong communication skills, consistently...


  • Basildon, Essex, United Kingdom Polkadotfrog Full time

    About the RoleThis is a fantastic opportunity to join a leading telecommunications provider as a Client Services Advisor. As a key member of our team, you will be responsible for delivering outstanding customer service to internal and external clients.Key ResponsibilitiesClient Query Resolution: Handle client queries effectively through strong communication...


  • Basildon, Essex, United Kingdom Huntress Full time

    Customer Service Advisor Our client based in Basildon are seeking an Customer Service Advisor to join their team on a Temporary basis (with the possibility of a permanent role) beginning immediately. The successful candidate will have good organisational skills and prior experience of sales order processing and customer service. If you have strong...

  • Financial Advisor

    6 days ago


    Basildon, Essex, United Kingdom GCB Recruitment Full time

    Job Opportunity: Mortgage AdvisorAbout the Role:We are seeking a skilled Mortgage Advisor to join our client's successful team in the financial services industry. As a Mortgage Advisor, you will be responsible for providing expert advice and guidance to clients seeking mortgage solutions.Key Responsibilities:Conduct thorough client consultations to...


  • Basildon, Essex, United Kingdom MW Appointments Full time

    **Job Summary**MW Appointments is seeking a highly skilled and experienced Senior Account Handler to join our expanding Commercial department in Essex. As a Senior Account Handler, you will be responsible for handling a diverse range of clients' insurance needs, providing exceptional customer service, and driving business growth.**Key...


  • Basildon, Essex, United Kingdom HCP Group Full time £19,000 - £22,000

    Position Overview:A reputable automotive dealership is on the lookout for a dedicated Trainee Service Advisor to become part of their vibrant team. This role presents a fantastic opportunity for a driven and enthusiastic individual to embark on a fulfilling career within the automotive sector.Key Responsibilities:- Assist clients with their service and...


  • Basildon, Essex, United Kingdom Bairstow Eves Full time

    Job Opportunity at Bairstow Eves Estate AgencyAbout the RoleWe are seeking a highly motivated and skilled Trainee Mortgage Advisor to join our team at Bairstow Eves Estate Agency in Basildon. As a Trainee Mortgage Advisor, you will play a crucial role in providing exceptional customer service and support to our clients in achieving their mortgage goals.Main...


  • Basildon, Essex, United Kingdom Bairstow Eves Full time

    Job Opportunity at Bairstow Eves Estate AgencyAbout the RoleWe are seeking a highly motivated and skilled Trainee Mortgage Advisor to join our team at Bairstow Eves Estate Agency in Basildon. As a Trainee Mortgage Advisor, you will play a crucial role in providing exceptional customer service and support to our clients in achieving their mortgage goals.Main...


  • Basildon, Essex, United Kingdom Morgan Sindall Property Services Full time

    Position Type: Permanent - Full Time Role Overview: We are seeking a dedicated Client Relations Specialist to become a vital part of our team. In this role, you will be tasked with coordinating with clients, subcontractors, suppliers, and supervisors to effectively manage appointment scheduling. Your efforts will ensure that upcoming projects are organized...


  • Basildon, Essex, United Kingdom Adore Recruitment Ltd Full time

    **Kickstart Your Career with Adore Recruitment Ltd**Are you a recent graduate eager to launch your career in a leading market insights platform?**Why Choose Us?****Global Opportunities**: Work with clients from diverse backgrounds and industries.**Flexibility**: Enjoy a split work arrangement between our office and remote work.**Growth and Development**:...


  • Basildon, Essex, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Contact Centre AdvisorLocation: HybridContract Type: TemporaryHours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)About the Role:As a Contact Centre Advisor with Service Care Solutions - Housing, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries....


  • Basildon, Essex, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Contact Centre AdvisorLocation: HybridContract Type: TemporaryWeekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)Job Summary:We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions - Housing. As a Contact Centre Advisor, you will be the first point of contact for our residents...


  • Basildon, Essex, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Contact Centre AdvisorLocation: HybridContract Type: TemporaryWeekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)Job Summary:We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions - Housing. As a Contact Centre Advisor, you will be the first point of contact for our residents...


  • Basildon, Essex, United Kingdom Superdrug Full time

    About the RoleWe are seeking a skilled and experienced Clinical Nurse Advisor to join our team at Superdrug. As a Clinical Nurse Advisor, you will play a vital role in providing exceptional patient-centered care to our customers.Key ResponsibilitiesProvide healthcare services and advice to customers, including travel vaccinations and advice, family health,...


  • Basildon, Essex, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Contact Centre AdvisorLocation: Hybrid work environmentContract Type: TemporaryWeekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)Job Summary:We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions - Housing. As a Contact Centre Advisor, you will be the first point of contact for...


  • Basildon, Essex, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Contact Centre AdvisorLocation: Hybrid work environmentContract Type: TemporaryWeekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)Job Summary:We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions - Housing. As a Contact Centre Advisor, you will be the first point of contact for...

  • Field Service Advisor

    3 weeks ago


    Basildon, Essex, United Kingdom Ariston Group Full time

    Join Our Team: Technical Service Specialist at Ariston GroupAriston Group, a prominent name in the realm of sustainable thermal solutions, is on the lookout for a Technical Service Specialist to enhance the management of Service Partners across Southern England and Ireland. In this role, you will collaborate closely with Regional Service Managers to ensure...


  • Basildon, Essex, United Kingdom Superdrug Full time

    Clinical Nurse AdvisorLocation: Basildon - Mayflower Retail ParkHours: 30 hours per week across 4 days (Alternate Saturday's required)Salary: Up to £39,000 FTE (39 hours/week - This is based on full time equivalent and dependant upon experience)Join Our Superdrug Nurse ClinicsAt Superdrug, we're proud to offer a variety of healthcare services...