Platform Specialist

3 weeks ago


Liverpool UK, Merseyside, United Kingdom Talent Full time

ServiceNow Trainer

12 months

1 day per week onsite in Liverpool

£400-£425 per day outside IR35


My client is seeking a skilled ServiceNow Trainer for a 12-month engagement. This role is pivotal in delivering training and learning activities to ensure employees can effectively perform their tasks within GWOW and ServiceNow frameworks. The position entails developing and delivering comprehensive training programs, maintaining training materials, and ensuring all training aligns with project timelines and goals.


Key Responsibilities:

Learning Needs Assessment (LNA) Ownership

  • Maintain the validity of the Learning Needs Assessment (LNA) to guarantee accurate and relevant training for designated roles.
  • Collaborate closely with the training coordinator to keep the LNA current and reflective of any changes.

Training Curriculum Development

  • Develop and sustain a suitable curriculum of courses.
  • Ensure the curriculum aligns with the objectives of defined roles and is updated to reflect changes in tools and processes.

Guided Tours Maintenance

  • Maintain the Guided Tours within ServiceNow.
  • Provide timely support to new users of ServiceNow to enhance their experience and efficiency.

Training Delivery

  • Deliver ServiceNow training in person in Liverpool and maintain online training modules.
  • Ensure that all training sessions meet objectives and align with the Learning Needs Analysis (LNA).

Project Team Alignment

  • Collaborate with the project team to synchronize training activities with project timelines.
  • Coordinate with the communication lead and project manager to ensure training is delivered at optimal times.


Skills & Experience:

  • Proven experience in developing and delivering training programs, specifically within ServiceNow.
  • A minimum of 2 years in a ServiceNow & ITSM Environment
  • Strong understanding of GWOW and ServiceNow frameworks.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively with project teams and coordinate training activities.
  • Experience in maintaining and updating training materials and guided tours.


  • Solutions Specialist

    2 weeks ago


    Liverpool, UK, Merseyside, United Kingdom Monterosa Full time

    Company Description Monterosa combines gaming with sports and broadcast to create new experiences and business models in sport, media and entertainment. Monterosa / Interaction Cloud™ is the SaaS platform adopted by major sport, media, and consumer brands like NBA, Fanatics, Sky Sports, ITV, Liverpool Football Club, Real Madrid and Formula E. It helps...


  • Liverpool, UK, Merseyside, United Kingdom ReCulture Full time

    Are you a seasoned Technical SEO Specialist with a keen eye for Shopify optimization? We're on the hunt for a talented individual to join a dynamic team in a pivotal role where you'll be instrumental in elevating our clients' Shopify stores to new heights in search engine rankings. As a Technical SEO Specialist (with a Shopify focus), you'll...

  • Litigation Specialist

    1 month ago


    Liverpool, UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

    We are seeking a highly-motivated, professional individual with effective communication skills to join our successful and Recoveries Team as a Litigation Handler.You will be Reporting to the Recoveries Lead, mainly responsible for proactively managing a portfolio of cases suitable for recovery by litigation through to settlement. You will be the key link...

  • Social Media Manager

    2 weeks ago


    Liverpool, UK, Merseyside, United Kingdom Lupa Recruitment Full time

    Social Media Manager Linked Inn SpecialistLiverpool£35,000+ Performance-Based BonusWe are seeking a skilled and experienced LinkedIn Specialist to manage and enhance our clients presence on the LinkedIn platform for a waste management company.The ideal candidate will have a deep understanding of LinkedIn's features and tools and a proven track record in...

  • Lead Fraud Analyst

    1 month ago


    Liverpool, UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

    The Acorn Group are currently looking to recruit a highly skilled, experienced Lead Fraud Analyst to join our very driven Policy Fraud team. In this role you will be responsible for the extraction and analysis of fraud data, building and optimising counter fraud rule sets & working closely with our counter fraud, pricing, and underwriting departments. The...

  • L&D Designer

    1 month ago


    Liverpool, UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

    The Learning and Development Designer will play a vital role in advancing Acorn’s unique culture and enabling the success of our colleagues across the group. As an L&D Designer you’ll liaise closely with stakeholders and subject matter experts to understand learning gaps and create engaging learning solutions including eLearning content and face to face...


  • Liverpool, UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

    The Acorn Group are currently recruiting for a brand new role in our Cyber Security Team as a Security Operations Lead. While leading the team of 3, you will be responsible for aligning securities’ strategies and roadmaps, delivering technical security solutions and toolkit while ensuring all services across technical estate are delivered securely,Job...


  • Liverpool, UK, Merseyside, United Kingdom Davies Full time

    At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:· Reward platform – discounts for over 800 retailers· 25 days holiday (rising with service plus option to...

  • Project Manager

    3 months ago


    Liverpool, UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

    We are seeking an analytical individual with effective communication skills to join our successful and established Projects department as a Project Manager. You will introduce, facilitate and manage delivery of projects and key tasks across the group, whilst ensuring that we keep appropriate stakeholders engaged.The Project Manager will ultimately own the...

  • Product Manager

    2 months ago


    Liverpool, UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Acorn Insurance are looking for a Product Manager who is passionate about solving complex problems for our customers.The Product Manager will be responsible for improving either conversion or engagement for our customer journeys. The successful applicant will have a passion for building products that add real value for our customers. Ideally, you will have...


  • UK, UK, United Kingdom Instinct Resourcing Full time

    VLE Platform Specialist (Canvas)12 month contract, full-time Fully remote Competitive daily rate Instinct is working with a leading education body who work to provide exceptional education programmes to professionals in a specialist sector. They are currently undergoing a global institutional transformation to take many of their business areas to the next...


  • UK, UK, United Kingdom DGH Recruitment Full time

    Power Platform Specialist – Manchester – Hybrid working 2 days per week in the office – 30k to 40kMy prestigious legal client is seeking an experienced Power Platform Specialist to join their applications team. My client is looking for an enthusiastic candidate who possess commercial experience around Power Apps, Power Automate and exposure to Dynamics...


  • Liverpool, United Kingdom Nationwide Specialist Services Full time

    **Specialist Cleaning Operative at NSS Group (Cleaning)** **40 hours** **£10.42 per hour £11.67 Overtime** **(No experience necessary, full training will be provided)** **Your job will include**: - To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as high-level window cleaning,...

  • Platform Engineer

    2 weeks ago


    UK, UK, United Kingdom Thurn Partners Full time

    Platform StorageBusiness Area: InfrastructureLocation: LondonSalary: £100,000+Position OverviewWe are seeking a Platform Compute and Storage (PCS) Specialist to join our global team. The successful candidate will design, build, and maintain compute and storage services that scale to support our growth. This role requires deep knowledge of Linux platforms...


  • Liverpool, United Kingdom Nationwide Specialist Services Full time

    **Temp Specialist Cleaning Operative at NSS Group (Cleaning)** **40 hours** **£11.50 per hour £12.75 Overtime** **(No experience necessary, full training will be provided)** **Temp contract** **Responsibilities of the role**: - To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such...


  • UK, UK, United Kingdom Cloud People Full time

    Power Platform ConsultantHome-based positionUp to £60K (DOE)A leading specialist Microsoft partner are expanding and building out their Biz Apps practice and need another Power Platform Consultant to deliver innovative solutions to their customers.You can expect to be surrounded by a like-minded, solutions driven team, who collaboratively deliver across the...


  • Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    A great opportunity for an experienced IT Support Specialist to join a global manufacturing company in ensuring all site systems are supported and running! Key Responsibilities: Provide 1st-3rd line technical support for the site and shopfloor Install, configure, and maintain hardware, laptops, and desktops Act as the primary point of contact for complex...


  • Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    A great opportunity for an experienced IT Support Specialist to join a global manufacturing company in ensuring all site systems are supported and running! Key Responsibilities: Provide 1st-3rd line technical support for the site and shopfloor Install, configure, and maintain hardware, laptops, and desktops Act as the primary point of contact for complex...


  • UK, UK, United Kingdom Hancock & Parsons Ltd Full time

    A leading MSFT partner has a requirement for an experienced PowerPlatform Developer and integration specialist. We are looking for a dedicated and skilled Senior Power Platform Developer and Integration Specialist, able to work alongside our team on diverse and challenging technical projects. Preferred experience• Strong experience with Microsoft Power...


  • Liverpool, Liverpool, United Kingdom Shape IT Recruitment Full time

    About the Company:Shape IT Recruitment is a prominent firm dedicated to delivering cutting-edge business solutions, with a focus on Microsoft Dynamics 365 and Power Platform. Our mission is to empower clients to reach their business objectives through advanced technology.Position Overview:We are seeking a highly experienced Senior D365 / Power Platform...

  • Data Platform Manager

    3 months ago


    UK, UK, United Kingdom Maximus UK Part time

    Make a difference with data and be part of something great!Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to...


  • Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly skilled Cloud Infrastructure Specialist to lead our Azure project and future-proof our infrastructure environment. As a key member of our team, you will be responsible for building, maintaining, and supporting our infrastructure, as well as implementing and testing new solutions.Key Responsibilities:Lead the build,...


  • Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly skilled Cloud Infrastructure Specialist to lead our Azure project and future-proof our infrastructure environment. As a key member of our team, you will be responsible for building, maintaining, and supporting our infrastructure, as well as implementing and testing new solutions.Key Responsibilities:Lead the build,...


  • Liverpool, Liverpool, United Kingdom The Investigo Group Full time

    Position: Experienced Technical Leader - Platform ManagementEmployment Type: Full-time, PermanentOverview: We are seeking a proficient Technical Leader to oversee and enhance our global platform, contributing to the evolution of technology solutions aimed at creating a safer and more efficient environment.About The Investigo GroupBecome part of a pioneering...

  • IT Bids Manager

    2 days ago


    Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled IT Bids Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our Group IT Team, you will play a crucial role in managing resources to ensure bids are delivered on agreed timelines.Key ResponsibilitiesReporting and Governance: Support the team with reporting and governance, ensuring...

  • IT Bids Manager

    3 days ago


    Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled IT Bids Manager to join our team at Hays Specialist Recruitment Limited. As a key member of our Group IT Team, you will play a crucial role in managing resources to ensure bids are delivered on agreed timelines.Key ResponsibilitiesReporting and Governance: Support the team with reporting and governance, ensuring...


  • Liverpool, United Kingdom The Investigo Group Full time

    Role: Platform Operations Lead (Technical Problems and Incident Management) Job Type: Full-time, PermanentLocation: Liverpool HQ, North West, England, UK Overview: We are seeking an experienced and dynamic Platform Operations Lead to join our Platform Department. In this pivotal role, you will ensure the smooth operation and continuous improvement of our...

  • Platform Engineer

    2 weeks ago


    Filton, UK, Bristol, United Kingdom Anson McCade Full time

    Job Title: Platform Engineer (Kubernetes Specialist)Salary: £80,000 + 21% BonusLocation: Stevenage OR Bolton OR BristolWorking Pattern: Dynamic Hybrid Working (1-2 Days On-Site per Week)Security Clearance: Must be a British Citizen (Eligible for DV Clearance)The Opportunity:Are you an expert in Kubernetes and containerised solutions? Are you ready to make a...

  • Platform Specialist

    3 weeks ago


    Liverpool, United Kingdom Talent Full time

    ServiceNow Trainer 12 months 1 day per week onsite in Liverpool £400-£425 per day outside IR35My client is seeking a skilled ServiceNow Trainer for a 12-month engagement. This role is pivotal in delivering training and learning activities to ensure employees can effectively perform their tasks within GWOW and ServiceNow frameworks. The position entails...

  • Platform Specialist

    3 weeks ago


    Liverpool, United Kingdom Talent Full time

    ServiceNow Trainer 12 months 1 day per week onsite in Liverpool £400-£425 per day outside IR35My client is seeking a skilled ServiceNow Trainer for a 12-month engagement. This role is pivotal in delivering training and learning activities to ensure employees can effectively perform their tasks within GWOW and ServiceNow frameworks. The position entails...