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Lead Fraud Analyst

3 months ago

Liverpool UK, Merseyside, United Kingdom Acorn Insurance and Financial Services Limited Full time

The Acorn Group are currently looking to recruit a highly skilled, experienced Lead Fraud Analyst to join our very driven Policy Fraud team. In this role you will be responsible for the extraction and analysis of fraud data, building and optimising counter fraud rule sets & working closely with our counter fraud, pricing, and underwriting departments.

The successful Lead Fraud Analyst will have experience working with insurers and have a strong background in application fraud detection, data analysis, and counter fraud systems.


Job Title: Lead Fraud Analyst

Location: Liverpool

Salary: £Competetive

Working Hours: 37.5 hours, Monday to Friday


What you will be doing:

  • Drive counter fraud performance through detection and prevention at point-of-quote, point-of-sale, mid-term adjustments and renewal
  • Ownership, maintenance, and development of counter fraud rules in SIRA, Iovation, and other counter fraud platforms
  • In collaboration with IT and development teams, identify gaps and resolve errors within counter fraud platforms.
  • With the use of SQL, Excel, and PBI, report on policy fraud strategic and operational performance
  • Collaborate with pricing to understand and find solutions to fraud and its impact on loss ratios
  • Collaboration with wider business areas to understand and report on fraud risk
  • To assist in the promotion of data integrity across the business
  • Ensure strict adherence to company policies regarding Financial Crime, TCF, GDPR and FCA regulations
  • Maintain and extend professional relationships with intelligence suppliers, professional bodies, and law enforcement agencies


What we are looking for:

  • 2+ years working with rule-based counter fraud systems such as SIRA, Iovation, Hunter, Shift, Fraudstar, or BAE
  • Experience building and optimising policy fraud rule sets
  • Exposure to organised fraud and application fraud risk and investigations
  • Experience working with SQL, Excel and/or Power BI
  • You will have excellent problem-solving skills
  • Knowledge of insurance and underwriting best practice is essential
  • Demonstrable understanding of compliance legislation within the financial service sector
  • Ability to work as part of a team with effective communication
  • Be reliable and accurate in all activities undertaken
  • Good time management and organisation skills & the ability to consistently deliver against timescales and deadlines set


About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching in house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.



Why Acorn Insurance?


Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
  • A wide network of mental health first-aiders.
  • Our very own reward and discount platform "Your tomorrow"
  • Fresh fruit Deliveries twice a week
  • £250 Refer a friend bonus
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events


All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.