ESCAPADE Maintenance Technician

4 weeks ago

Towcester Northamptonshire, Northamptonshire, United Kingdom Silverstone Circuits Full time
Escapade Silverstone

Escapade Silverstone is not just a place, it's a passion. Born from a love of motorsport, we are a next-generation lifestyle experience, dedicated to celebrating the iconic heritage of Silverstone and the thrill of British and international racing.

With modern trackside short-term accommodation and a performance-led clubhouse to enjoy up-close viewing of top-level racing, dining, and wellness, we have created a space which seamlessly merges hospitality and motorsport in an original way, right on the edge of the Silverstone racetrack.


JOB PURPOSE

The Escapade Maintenance Technicians are responsible for maintaining and repairing our facilities equipment, systems, and infrastructure around residence and public areas.

The Maintenance Technician has the responsibility of executing maintenance plans, addressing repair needs and collaborating closely with the Maintenance Manager to ensure efficient operations.


KEY RESPONSIBILITIES

To create and implement a best-in-class and award-winning guest experience through:

Equipment Maintenance: Perform routine maintenance on machinery, mechanical systems, and equipment to ensure they operate effectively and safely. Diagnose and repair malfunctions in mechanical and electrical systems, including HVAC, plumbing, electrical, and other building systems. Assist the maintenance manager in developing and implementing preventive maintenance programs to minimize equipment downtime and extend their lifespan.

Communication and Collaboration: Respond to maintenance requests and emergency situations promptly and efficiently, ensuring minimal disruptions to operations. Work closely with the Maintenance Manager to ensure maintenance is kept to the right standard for staff and guests. Additionally work with contracts and vendors to complete maintenance repair projects.

Guest Assistance: Provide friendly and responsive service to guests, addressing any specific requests or concerns promptly and professionally. Provide courteous assistance to guests, customers and employees, responding to inquiries and requests professionally.

Safety and Compliance: Adhere to safety protocols, including proper handling of tools, equipment, and chemicals, to maintain a safe working environment. Management and completion of risk assessments and method statements. Maintenance and any other training up to date. Ensuring all equipment is compliant across the site.

Sustainability: To promote, implant and act with the sustainability initiatives as directed by Escapade Silverstone

The above is a high-level summary of duties and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.



PERFORMANCE RESPONSIBILITIES

Our vision drives us, we live by our brand pillars, and were motivated to achieve industry-leading and award-winning results.

Our vision -To become a world leader in redefining lifestyle living, setting new standards in motorsport-inspired hospitality and immersive leisure

Our brand pillars A modern architectural masterpiece, Escapade Silverstone provides incomparable views of up to nine of the circuits famous corners. Were not just a place to stay, were the new lifestyle destination for everyone. Blending the thrill of world-class motorsport and the tranquillity of its British countryside setting with contemporary living and Best-of-British dining were the definitive choice for racing enthusiasts, culinary connoisseurs, experience seekers, discerning families, and corporate pioneers looking for an immersive, high-end escape.

Values - Rooted in a passion for motorsport, a dedication to precision, and a commitment to responsible and inclusive hospitality. We push boundaries, embrace the unexpected, and create unforgettable moments. We value sustainability and community, and aim for a positive impact on both our natural environment and the people we serve. Were the Silverstone Standard, part of the Silverstone family, performance is in our blood, we embody our brand values and guests know theyre in safe hands.

Performance will be checked against the following:

Performance will be measured against the Personal Development Review (PDR).

Including

Quality of Work

First time Fix

Health and Safety



KEY RELATIONSHIPS

Escapade Silverstone Guests

Escapade Silverstone Management and Staff

KNOWLEDGE, SKILLS, AND QUALIFICATIONS

Experience in a 4-star or 5-star hotel or any other lifestyle/ distinctive brand is desirable but not required

Adhere to health and safety, risk assessments and method statements

Ensure relevant qualifications are met and up to date

A strong, yet positive guest service style

Organized and ability to work within the team or on their own

Strong interpersonal skills

A good command of the English language. Additional languages are advantageous

Maintains impeccable personal grooming and hygiene standards while radiating an aura of elegance and refinement

Competent in using IT systems and software including Microsoft Office

Full clean UK driving licence is desirable


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