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IT Change Manager

2 months ago

London, UK, United Kingdom Alexander Ash Consulting Full time

We are seeking a highly experienced IT Change Manager with a robust background in production within the financial services sector. The ideal candidate will be responsible for overseeing the change management process, ensuring the seamless implementation of IT changes, and minimizing disruption to production environments. The role requires a deep understanding of financial services regulations, ITIL best practices, and exceptional communication and leadership skills.


Key Responsibilities:


Change Management Leadership:

  • Develop and implement a comprehensive IT change management strategy.
  • Lead the change management process, including planning, risk assessment, and execution.
  • Ensure all IT changes comply with internal policies, industry standards, and regulatory requirements.

Stakeholder Management:

  • Collaborate with IT, business units, and external vendors to coordinate and communicate changes.
  • Act as the primary point of contact for all change management activities.
  • Facilitate change advisory board (CAB) meetings to review and approve proposed changes.

Risk Assessment and Mitigation:

  • Conduct impact assessments to understand the potential risks and benefits of proposed changes.
  • Develop risk mitigation strategies to minimize disruption to production environments.
  • Monitor the implementation of changes and address any issues that arise promptly.

Continuous Improvement:

  • Analyze change management processes and performance metrics to identify areas for improvement.
  • Implement best practices and continuous improvement initiatives.
  • Provide training and guidance to IT staff on change management procedures and tools.

Compliance and Documentation:

  • Ensure all change management activities are documented accurately and comprehensively.
  • Maintain records of change requests, approvals, and implementation results.
  • Prepare reports for senior management and regulatory bodies as required.