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Account Manager UK
4 days ago
Account Managers at Channel Bakers are the beating hearts of our account teams. You are the glue that holds everything together as you oversee the day to day running of client accounts and ensure that all strategy is executed on time and to budget.
As a seasoned Account Manager, you will have the confidence and competence to support a range of diverse clients from new to market right through to more the more strategic complex clients/brands.
You are a strong and effective communicator, taking the lead on day-to-day client interactions and seamlessly sharing information and data to the Strategic Account Executive and Associate Account Manager. You use your language skills and market expertise to support our clients in many ways. You are often brought in to support some of the initial business development conversations. With acute attention to detail, you oversee, and track click credits, budget pacing, customer deliverables and take any ad hoc client requests in your stride. You are a guru on all things related to Search Strategy and Demand Side Platform (DSP) and utilize this knowledge to leverage optimum campaign outputs for our clients.
As the right hand to the Account Executive, you support them with strategic client communication, quarterly business reviews, presentations and developing media plans. Supporting the Associate Account Managers, you ensure that they are set up for success with all of their daily tasks which include building & optimizing campaigns, keyword development and developing Calls to Action.
You relate well to people and are able to build rapport easily. You are known for giving good advice and are always ready to help others with providing well thought out solutions. You have a keen interest in business and are acutely aware of how strategies and tactics work in the marketplace.
You can effectively cope with change and know how to pivot when needed. You learn quickly and will try anything to find solutions. You can be counted on to exceed goals successfully and steadfastly push yourself and others to get over the line. You are dedicated to meeting the expectations and reeds of all stakeholders and always act with the client in mind.
Required Qualifications & Experience
- Minimum 4+ years of Marketing or Advertising account management experience in a fast moving, client facing environment
- Degree in Public Relations, Marketing, Advertising or Communications preferred.
- Business fluency in 2+ European languages (including English)
- Experience of Amazon Advertising and exposure to Demand Side Platform (DSP) significant advantage.
- Experience of working within a high performing team
- Strong analytical and qualitative skills - numbers don't scare you
- Proficient user of standard office software (MS Office etc.). Intermediate or advanced excel skills are an advantage.
- Proven ability to cultivate and foster new relationships and deepen existing ones
- Proven track history of driving your own professional and personal development
Everyday Tasks
- Communicate regularly with clients via calls, email and in person meetings to update on campaigns and discuss campaign actions and activities.
- Oversee budget pacing & management, click credits tracking, launching campaigns, optimizing rulesets and all DSP activity
- Prepare reports and analyze data and insights
- Carry out brand and product research.
- Support the Strategic Account Director or Executive with strategic client needs.
- Support Advertising Specialists to ensure their tasks are completed accurately and on time.
- Maintain validity of any necessary or mandated platform or partner certifications that are required of your role
- Assist with ad-hoc projects and tasks as required
- Communicate and collaborate cross-functionally within Channel Bakers and other key stakeholder
Position Details
- Office Location: Remote in Europe
- Classification: Salaried
- Role Classification: Individual Contributor
- Reports To: Senior Manager, Advertising
- Travel: No Travel anticipated
- Hours: 40 hours per week (Monday to Friday) with flexible working potential
Job Perks
- Private Medical Insurance.
- Life Insurance
- Flexible Working
- Absurd ‘Summer’ Fridays
- Paid volunteer time
- Regular team social events
- Employee Assistance Program
Working at Channel Bakers
Working at Channel Bakers is a job like no other.
We take pride in our culture and our sense of community. We strive to offer a fun and engaging environment to help our Bakers bring their best and authentic selves to work daily. We regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world's most prolific and inspirational brands. We are proud to have a very diverse team of Bakers from the US, Germany, France, Brazil, Scotland, India, Taiwan, and Mongolia, just to name a few We are a truly global organization headquartered in California with offices in Taiwan, China, the Philippines, and the UK.
Our core tenet is that we exist to help people, which is at the heart of all that we do. We enjoy the challenge of new and unfamiliar tasks; change is our normal, and we can shift gears comfortably. We love to exceed our work and personal goals, and most importantly, we are dedicated to exceeding our clients' expectations. We value self-development; it helps us help others better.
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