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Food & Beverage Director
3 months ago
Welcome to Buckinghamshire Golf Club
Found in Denham, the Buckinghamshire Golf Club is a private members club with an idyllic 18-hole championship golf course and clubhouse.
The golf course was designed by legendary Ryder Cup Captain, John Jacobs who went to great lengths to turn the estate's rolling parkland into a mature and challenging golf course beyond its years.
The club has the honour of being the Home of the Ladies European Tour and testament to the quality of the course we have hosted many previous professional events over the years. Including the most recent Rose Ladies Series, the Anderson Consulting World Match Play, European Seniors Tournament of Champions hosted by Gary Player and ISPS HANDA Ladies European Masters.
Found in Denham, the Buckinghamshire Golf Club is a private members club with an idyllic 18-hole championship golf course and clubhouse.
The club has the honour of being the Home of the Ladies European Tour and testament to the quality of the course we have hosted many previous professional events over the years. Including the most recent Rose Ladies Series, the Anderson Consulting World Match Play, European Seniors Tournament of Champions hosted by Gary Player and ISPS HANDA Ladies European Masters.
The Buckinghamshire Golf Club are looking for an passionate and experienced Food & Beverage Director to oversee the smooth running of the F&B Operation. A natural leader who has a experience in luxury hospitality and delivering five-star service to its guests, and ability to lead a team through guidance and training.
Duties and Responsibilities
- Monitor the division's performance and service standards by analysing of guest feedback and financial results, and initiate corrective action as needed.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Prepare and monitor the annual Food and Beverage operating budget, focusing on controlling expenses and ensure targets and objectives are met.
- Ensure the security of all credit and financial transactions across the outlets, continually reviewing and adjusting procedures as necessary.
- Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary changes.
- Collaborate with other departments to identify additional sales opportunities that enhance revenue.
- Create an engaging environment for the team by motivating them through recognition, reward, training and development, with a strong focus on retention.
- Provide mentoring, coaching and regular feedback to manage conflict and improve performance.
- Ensure the Food and Beverage team is properly trained, certified and equipped to effectively carry out their responsibilities.
- Address guest concerns promptly and with empathy, solicit feedback and build relationships to continually improve guest satisfaction.
What we are looking for
- Strong leadership and motivational abilities.
- Clear communicator with the ability to interact across all levels.
- Driven to deliver outstanding and memorable guest service, with a natural ability to inspire others to do the same.
- Proven experience in multi departmental budgeting and forecasting, with a comprehensive understanding of all financial aspects.
- Excellent analytical and organisational skills, with exceptional attention to detail.
- Proven track record in managing, coaching, challenging and developing large teams.
- Approachable and positive manner with a “can do” attitude.
- A smart and professional appearance.
- Proven experience in a similar position within a luxury environment.
- Excellent standard of English, both written and spoken.
- Holder of an Alcohol License, Food Hygiene and Health & Safety Certificate.
What we offer:
- Fabulous working environment
- Learning & development opportunities
- Great career progression and prospects
- Uniform and uniform dry cleaning (uniformed roles only)
- A range of hot and cold meals provided on shift
- Company Pension and Critical illness cover – eligible after qualifying periods
- Arora Advantage – fantastic retail savings for you and your family
Apply now to become our new Food & Beverage Director
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