Customer Insight Analyst

2 months ago


Liverpool UK, Merseyside, United Kingdom Harnham Full time

CUSTOMER INSIGHT ANALYST

Liverpool, 2 days a week on-site

Up to £38,000

Please note: Please do not apply if you require a sponsorship now or in the future as this cannot be provided.

The Company:

A housing association who are forward forward-thinking and innovative are looking for a Customer Insight Analyst to join their team to drive customer satisfaction and improve the service they offer to customers.

The Role:

As a Customer Insight Analyst, you will be responsible for:

- Performing analysis across customer behaviours and survey data

- Providing insights to stakeholders to better decision-making

- Creating reports or dashboards to present findings

Skills/Requirements:

- Visualisation tool experience preferably Power BI

- SQL experience is desirable

- Analytical mindset for data storytelling

- Stong communication

Interview Process:

1st stage - 30 mins chat with the hiring manager

2nd stage - F2F task and presentation


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