Customer Insight and Report Analyst

9 hours ago


Surrey UK, South East England, United Kingdom Russell Tobin Full time

Customer Insight and Reporting Analyst - 6 months contract - Walton Oaks, Surrey (2-3 days per week / 5 days per fortnight onsite)


We are looking for someone who can quickly adapt their report-building and data skills knowledge the our clients platform


Job Description:

Customer Insight role will be supporting CFC Insights UK Lead and will be responsible for supporting 2 areas:

Data Stewardship:

• Daily review of Reltio Profile merges for HCP and HCO’s

• Maintenance of Data Change Request for PforceRx into Reltio

• Manage stand-alone profiles in Reltio

• Support CFCi Lead during data integration projects as required

• Work with OneKey to further enrich customer profiles


Data Provision and Reporting:

• Knowledge of UK Business and Field Force

• Knowledge and support of Smart (Microstrategy) reporting platform

• Create CFC reports using Microstrategy Dossier reports

• Support IIS team in the provision of Ad Hoc reports as necessary


Complete assigned DSR trainings in a timely manner as assigned.


Candidate requirement :-

• Advanced Excel skills

• Working knowledge of tableau

• Good understanding of data querying

• Experience/knowledge on report building preferably on a dossier-based platform as most data extraction and report creation will be in Microstrategy



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