Senior Customer

Background The InsurEvo Group is a fast-growing, multi-award-winning travel insurance broking group with a brand portfolio that serves different consumer cohorts and demographics across the UK, Ireland, and Australia. We have two core, highly respected brands, AllClear Travel Insurance and InsureandGo, which have covered over 30 million customers since their...

Head of Global Customer Success (Mat Cover)Company:Series-A funded scale-up RegTech business, in growth mode!Recognised and partnered with leading global financial institutions!Helping FI’s make historically complicated processes, super simple and save them a lot of time!The opportunity:Initially a Maternity cover role (6 months), but with definite scope...

Start Date: January 2025Job Description We are looking for a Senior CS Manager reporting to the Head of Operations to help facilitate the smooth day-to-day running of the client facing side of the business. This role can be remote, based anywhere in the EU or UK, with regular travel to our office at “The Needle” building in central Sofia, with a...

Senior Manager, Customer Program - Fort WorthThe Senior Manager, Regional Customer Programs, is responsible for overseeing and driving regionally assigned initiatives to organize, develop, implement and grow strategic business relationships with our customers. This position is required to ensure that customer operations are supported through strong business...

The role of Director of Customer Care is a senior leadership role holding strategic accountability for the global customer contact operation. The role will steer the development of infrastructure and leverage engagement centre resources to align our products with the preferences of customers and commercial sellers of BA ProductsAccountabilitiesDevelops and...

We are looking for a dynamic and strategic senior leader to join us as the Head of Customer Outcomes to help shape and enhance our customer journey across the insurance portfolio.The Role:As the Head of Customer Outcomes, you will lead the strategy and execution to improve customer experiences and drive positive business results across the insurance...

Job Title: Senior Customer Renewals Advisor Reporting to: Customer Renewals Manager Direct Reports: None Location: Remote1. Company OverviewIRIS Software Group is a global leader in mission-critical software solutions and one of the UK’s largest privately-held software companies. We empower over 100,000 customers in 135 countries to make better business...

Description Our client, a leading UK Train Operating Company (TOC) has retained our services to recruit a Customer & Commercial Director. This role will be critical in leading the Customer & Commercial function, playing a pivotal part in shaping and driving the company’s strategic objectives as a key member of the executive team. This successful candidate...

Flexibility has become one of the defining features of successful workplaces. You now have the unique opportunity to join Coople, a pioneer in the world of flexible work and one of the largest players in the flexible staffing sector in Europe. Do you want to make flexible work a rewarding experience for ambitious workers and businesses? Are you a German...

> About OdicciOdicc is a leading gamification as a service provider, committed to delivering exceptional customer experiences and driving success for our clients. We are looking for a dynamic and proactive Senior Customer Success Executive to join our team and help our customers get the most out of our platform, ensuring long-term relationships and value...

We’re working with one of our most exciting MarTech clients to recruit a Customer Success Manager who will partner with enterprise businesses, guiding them through the adoption and scaling of our client’s GenAI adtech platform. Your mission will be to educate clients regarding the value of GenAI, demonstrating how it can be integrated into workflows and...

One of our key clients is a hyper-growth Medical Aesthetics company that manufactures and distributes energy-based devices. Having transitioned from distribution to a direct subsidiary just over a year ago and after their successful launch in the UK, our client stands out for embodying a robust culture that values collaboration, cutting-edge technology, and...

PURPOSE OF THE JOB At Bleckmann, we do manage various business units warehousing, forwarding, transport and Customs (VAT).In the context of the rapid growth of the group, and to take the group forward as a strategically clear, organizationally coherent and culturally strong organization, Bleckmann is looking for a Customs Director to lead the Customs and VAT...

About Harper Harper’s mission is to keep personal service at the heart of the shopping experience in the digital world. Cited as ‘the future of shopping’ by The Telegraph, Harper partners with luxury and premium fashion brands to deliver a suite of elevated Try Before You Buy services to their customers. Clients include Victoria Beckham, Jigsaw, ME+EM,...

Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefitsOur client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be to...

Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutionsEnterprise clients are already entrusting these guys with their business! – It’s a great productStart-up flipping into scale-up mode!The opportunity:As Head of Customer Success, you will join the business...

The CIE role strives to ensure our customers succeed through understanding and satisfying their desired outcomes to maximise the value they gain from our products and services.As an integral part of the wider Customer Support Team, working within multiple customer domains and supporting a range of tlmNexus software products and services, the CIE will be...

Customer Services ManagerLocation: LiverpoolSalary: £60k basic plus, pension, 25 holidays, Life cover x3, Pension 6.75%Hols 23 days, Medical Cashback PlanAbout the Role:We are looking for a dynamic and experienced Customer Service Manager to join our team based in Liverpool. This role will see you leading a dedicated customer service team in delivering...

We are excited to be working with a VC-backed HRTech scale-up looking to hire an exceptional Customer Success Manager into their London headquarters, to own their existing mid-market & enterprise client relationships.Funded by high-profile backers, they continue to invest heavily in their teams in 2024 following their Series B fundraise in 2023, and see now...

Based: Redditch Worcestershire Mon-Weds About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a leading specialist retailer, we drive market innovation with a customer-focused approach and a diverse product range. Our services encompass everything from e-bike and electric vehicle maintenance to on-demand...