Account Executive

2 weeks ago

London UK, UK, United Kingdom BBH London Full time

Here at BBH we believe in the power difference - zagging, going against the grain, not accepting the status quo. It's how we change brands and businesses.

We've been doing it since 1981. We've made the public laugh, cry and their hearts flutter; we’ve made endlines, headlines, history, celebs and number ones in the charts - all to help our clients win at what they do. The secret to all of that is one thing: BBHers.

Today, we have 7 offices across the globe and now we're excited to be opening lucky number 8 in Dublin. To create this 'start-up' we're looking for the next generation of different thinkers, hustlers, dreamers and makers to make the best work of their lives and keep all this fun going.

Job Description

Role Summary

Account Executives (AEs) are the foundations of account management teams. They are the glue. As an AE you are the person the team looks to to get stuff sorted. To get everyone in the right place at the right time. AE’s know what is going on and are always one step ahead.

A BBH AE exudes passion, excitement and energy. They are hungry to learn from those around them, operating as a sponge, learning everything possible at every interaction. AE’s take on all tasks both big and small with gusto.

The Role - Responsibilities and Capabilities

Commercial

  • Understand the day to day finances on your account and be responsible for keeping project finance trackers & timesheets up to date

  • Share key commercial data and business information with your wider team

  • Deliver all tasks on the deadline OR flag where this is not possible to line managers in advance

  • Begin to demonstrate an understanding of the client and BBH’s commercial landscape

  • Demonstrate a strong sense of commercial responsibility - understanding the importance of POs and billing

  • Learn to treat client and agency money as if your own

  • Support pitch teams with financial administration - helping to track and protect costs

Client

  • Represent the Agency in a professional manner at all times, with clients and external partners

  • Understand the landscape your client is operating in and the impact that has on their communication strategy as well as understanding their target audience, their relationship with the client’s brand and how this impacts messaging within a campaign

  • Articulate the different brand positions for your client’s key competitors

  • Constantly consider the small details of each client interaction, to ensure BBH are always striving for a better working environment

  • Practice front-foot account management, planning ahead, knowing your timings inside out, knowing the team’s movements and planning around these commitments to ensure smooth project delivery

  • Develop strong relationships with all client contacts

  • Have excellent attention to detail. Making it your mission to know the clients brand guidelines inside and out, ensuring all presentations are delivered to the correct standard

  • Support new business pitch teams with a can-do and proactive attitude

Creative

  • Passionately care about great creative work. Identifying great work and articulating why

  • Demonstrate good creative judgement and voice your opinion within creative conversations, including internal creative reviews

  • Understand the difference between idea and execution

  • Understand and interpret client feedback, and begin to interrogate and discuss with your internal account team

  • Provide inspiration during creative briefings with relevant references

  • Support creative presentations, by preparing all the stimulus to build the most compelling creative “sell” meeting for the clients

  • Have an understanding of the overall process for production across different channels. Working with AMs and Producers to be able to create project timing and keep these up to date throughout the project.

  • Read trade publications and keep a finger on the pulse of new exciting work both in and out of category

Culture

  • Have a clear understanding of what “Power of Difference to Make a Difference” means. Demonstrate clear communication and listening skills

  • Ensure all meetings run smoothly, booking rooms, preparing the environment & materials, and confirming attendees and roles in advance

  • Manage your workload effectively and efficiently

  • Develop relationships internally with key point people in all departments and within your team. Have an infectious can-do attitude, which makes people want to come to you as they know you approach all tasks with a positive attitude.

  • Be curious and constantly seeking to learn

  • Have outstanding organisational skills, meaning you are always on the front foot with key information to hand

  • Ensure all your communications/interactions are clear, concise and action orientated

  • Bring all of you to work, your passions, your hobbies, creative pursuits and side hustles.

Qualifications

What Behaviours and Values We’re Looking For:

Excellence – You aim to be the best at what you do.

Black Sheep – You favour the unorthodox, are highly independent-minded and bring a maverick quality to working because outcomes are all that matter.

You, amplified – You bring your amplified self to have your own distinct style of strategy.

Collaborative – You play the orchestra, collaborating with everyone from the creative teams to the connected specialisms but holding the plan together.

Risky – You push to take bold leaps, even if that means you make mistakes along the way.

Open - to how exploring and understanding how others think and work.

Hungry – You are voraciously curious and never stop feeding your mind.

Generous – You are giving of your energy and ideas to continuously improve the work without your ego in the mix.

Additional Information

Our Commitment to Diversity & Inclusion

When the world zigs, zag'.

That belief in difference - zagging - is how we change brands and businesses.

Central to that difference is our commitment to promoting equality, diversity & inclusion, and proactively challenging prejudice and discrimination inside our business, with our clients, how we select our partners and in our work.

Our people are our most important asset - the makeup of our workforce guides our culture and the work we deliver.

We aim to welcome diversity at every level and to empower every individual to bring their full-self to work, to add-to and develop our culture; to be better in the future than we are today.

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