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Creative Operations Coordinator

3 months ago


London, UK, United Kingdom Once Upon A Time Full time

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.


This position is with The Walt Disney Company Ltd., which is part of a business segment we call Direct-to-Consumer and International.


The Walt Disney Company Ltd. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.


Key Responsibilities:

  • To work closely with the Asset & Localisation Supervisor supporting the creative and marketing teams across EMEA.
  • To manage and track assets across campaigns.
  • To prepare production/project schedules (inputs/ updates to management systems e.g., Airtable).
  • Be the point person for all Disney+ assets and localisation requests - UK/Regional and with US.
  • To provide delivery of all EMEA assets for in and off service assets as required.
  • To manage asset distribution (via DAM), and maintain accurate records, and develop the database to improve flow of communication and delivery to EMEA and global teams. Ensure source material is suitable for local market adaptation.
  • End to end coordination of all in-service and off-service AV and design marketing assets as needed.
  • Establish and maintain process and ensure regular updates from EMEA markets on their delivery of assets into DisneyBox & or Asset Management platform (AEM).
  • Able to familiarise themselves with multiple content repositories and platforms (DAMS).
  • Responsible for liaising with various teams and stakeholders to meet delivery deadlines.
  • To manage and publish marketing bulletin to EMEA teams featuring content deliveries, status and admin updates.
  • Maintaining asset management accounts for staff and external users.
  • Coordinating approvals with Global team for static assets for use in service.


Key Requirements:

  • Minimum 1 years' experience working in Media/Entertainment industry in asset management capacity.
  • Experience in working with similar brands.
  • Experience in working with EMEA and Global markets.
  • Solid understanding of different video, audio, and print formats.
  • Experience working directly with executive level stakeholders.
  • Proven experience of working with multi territory teams.
  • Solid experience in post-production and broadcast media environment.
  • Familiarity with Premiere Pro, After Effects and Photoshop an advantage.


Key Competencies:


Builds Relationships

  • Someone who manages the needs of diverse stakeholders.
  • Someone who Interacts well with people who have different backgrounds and work styles.


Communicates Effectively

  • Listens and asks questions to ensure understanding.
  • Cultivates and promotes a friendly, supportive working environment.
  • Conveys relevant information in a candid and timely manner.


Inspires Creativity and Innovation

  • Proactively looks for new opportunities.
  • Takes risks and manages them intelligently.
  • Challenges the status quo.
  • Conceives creative ideas to solve problems or meet objectives.


Exhibits Professional Excellence

  • Someone who shows consistency in words and actions
  • Someone who learns from personal and organizational experiences
  • Someone who strives for self-improvement
  • Someone who earns the trust and respect of colleagues, partners and customers
  • Someone who treats others with respect