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Boutique Fragrance Specialist
2 months ago
Job title: Boutique Fragrance Specialist
Location: London
About the brand
Parfums de Marly, the Haute Parfumerie Maison created by Julien Sprecher, revives the splendor of the lifestyle of Château de Marly, a place dedicated to pleasure and celebration during the 18th century. A refined perfumery, respecting French savoir-faire, with audacious compositions that dare to go against the grain. Each fragrance has its own olfactory signature, developed from a palette of noble ingredients. Parfums de Marly creates a unique experience that reflects the fascinating association between the classic and the contemporary. The splendor of the 18th century through a prism of modern vision.
About the role
We are seeking a dedicated, hardworking, and passionate individual to join our team in the fragrance and beauty industry. The successful candidate will deliver a captivating, branded customer experience and drive consistent sales growth that positively represents our luxury brand.
This is a great opportunity for somebody who has a can-do attitude and has a real passion to work within the fragrance and beauty industry.
Key Responsibilities:
Sales and Service Commitments
- Achieve sales by adhering to Sales and Training guidelines.
- Expert in fragrance knowledge
- Set daily goals and review throughout the day
- Traffic stop with ‘new’ launches, promotions and key fragrances
- Approach customers with an enthusiastic and positive manner
- Listen and identify customer needs
- Maximise ‘hook backs’ to encourage customers to return
Business Awareness and Administration
- Stay fully aware of individual and account performance against target and within department
- Arrange tailored events and activity to ensure business plan is delivered
- Complete all paperwork and administration required by the manager and the Store accurately and on time
- Maintain and manage stock control systems including testers and samples
- Awareness of competitor activity
- Identify opportunities and additional temporary/ad hoc space or sites to drive sales in key trading periods or for launches.
Visual Merchandising
- Ensure all displays are in accordance with Company Visual Merchandising guidelines and planograms
- Communicate any VM opportunities- additional space or sites to your manager
- Report any snagging issues promptly
- Ensure the Fragrance portfolio is fully stocked and that all products are stored by brand to maximise our sales in store
Communication
- Ensure awareness of current and new business initiatives and to provide feedback to the manager.
- Provide regular feedback to your manager, on issues effecting business performance
- Ensure that you have briefed store staff on our events and marketing calendar to gain engagement with our brand.
- Develop and maintain excellent working relationships with all store based and colleagues
Specific Skills:
- Demonstrate a solid knowledge of the luxury fragrance industry.
- An understanding of the target market.
- Excellent sales skills.
- Demonstrate customer loyalty and new customer acquisition.
- Ability to organize and execute in-store events.
- Flexible – able to adapt.
Desired Background and Experience:
- Minimum 1 year experience within the fragrance/beauty sector.
- Luxury retail experience essential.
- Experience of working in a customer service environment and delivering on expectations numerate, able to interpret sales information and recognise trends.
