Supplier Relationship Manager

2 weeks ago


UK, UK, United Kingdom Skillsearch │ Games & Tech Jobs Full time

Duration: 12 months (January 2025 start)

Day Rate: £750 per day (INSIDE IR35)

Location: UK/London


Key Responsibilities:


  • Act as the contractual point of contact between the company and suppliers, including executive and account leadership where required; manage the overall supplier relationship, including the goals and objectives of the business
  • Lead supplier governance routines, as defined by Global Supplier Management policies and supplier tiering
  • Adopt and utilize Global Supplier Management tools and reporting mechanisms
  • Provide necessary visibility to Global Supplier Management leaders; escalate issues appropriately
  • Construct financial and qualitative models to provide fact-based assessments of suppliers’ abilities to meet / exceed needs at competitive price points
  • Lead Internal teams through the strategic sourcing process transactions
  • Lead in sourcing selection, following processes and controls
  • Draft and negotiate contracts, in partnership with Legal, Finance and Business partners
  • Work with business leaders to understand requirements and business outcomes to effectively negotiate deals that meet those needs
  • Complete assigned special projects, meeting schedule and quality requirements
  • Demonstrate ability to effectively manage projects with a pipeline of sourcing activities and deliver on associated timelines


Knowledge, Skills, Abilities, and Experience


  • Knowledge expertise or broad exposure across one or more of the following Technologies: Payroll systems, HCM, Cloud Deployment Services, HRIS/HRIT, Technology, HR, Employee Benefits
  • 2+ years Client Management/Account Management experience
  • Experience managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules
  • Deep expertise in overseeing Governance routines and processes: change orders, Service Level Agreements, performance dashboards, escalation management, root cause analysis, risk mitigation, audit compliance (SOC I and SOC II), business continuity, data privacy and related Governance routines
  • Strong financial acumen, including but not limited to P&L Management, budgets and forecasting, invoice validation, cost savings, ROI/cost modeling and operational fee structures (ie: PEPM/PEPY, volume-based pricing, variable charges, RUs, minimum guarantees and ARC/RRC)
  • In-depth understanding of HIPAA, PHI, PII, GDPR and data privacy
  • Excellent communication and relationship management skills with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization
  • Strong cross-cultural skills and experience working with global teams
  • Solutions oriented, with a proven track record of using facts, data and cost modelling techniques to build business cases and influence decisions
  • Experience in negotiation techniques; proven ability to deliver favorable agreements which meet business requirements
  • Project management or program management experience


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