Office Manager and Personal Assistant
4 weeks ago
Office Manager and Personal Assistant
Role: Office Manager and PA
Location: Finchley Road, NW3
Working Hours: Mon-Fri 09:30-18:00
Start Date: ASAP
Salary: £35-40,000 (depending on experience)
Contract: Permanent | Full time | Fully office based
Bravo Group, a leading property investment, development, and management company based in London, is seeking an experienced and confident Office Manager & Personal Assistant to join our team. Our Build-to-Rent (BTR) portfolio, The Quarters, includes four well-located properties within London’s metropolitan area, offering high-quality extended stay accommodation and a variety of services and amenities.
We are currently seeking an experienced and confident Office Manager & Personal Assistant to co-ordinate our Head Office and provide personal/administrative support to our directors. Your role is to create and maintain a pleasant work environment, ensuring high levels of organisation, efficiency, communication, and customer service. This is a role that requires the perfect balance of being highly organised whilst being confident, friendly, and calm.
Key Responsibilities:
- Coordinate and manage the Head Office, ensuring a pleasant and efficient work environment.
- Provide personal and administrative support to our directors.
- Organize and manage onsite, offsite, investor, and stakeholder meetings.
- Arrange complex international and national travel, including visas, accommodation, and restaurant reservations.
- Manage mail groups and internal communications.
- Plan and coordinate team events, investor tours, and travel agendas.
- Maintain office systems, including data management, mail distribution, and stationary ordering.
- Screen phone calls, enquiries, and requests, handling them appropriately.
- Meet and greet visitors, including international investors, with a positive and polite attitude.
- Use Outlook extensively to manage executive calendars and coordinate meetings.
- Handle incoming emails, faxes, and post, often corresponding on behalf of the manager.
- Produce documents, briefing papers, agendas, reports, and presentations.
- Take notes or dictation at meetings and provide general assistance during presentations.
- Liaise with clients, suppliers, and other staff to ensure smooth operations.
- Manage invoice approvals, deposits, and utility bill payments.
- Assist with specific ad hoc projects and research as requested by the Directors.
Requirements:
- Proficiency in Microsoft Office Suite, MS Teams, Google Applications, and Trello or equivalent project management tools.
- Proven track record of supporting duties at an executive level.
- Acute attention to detail (written and numeracy).
- Excellent communication skills (English as a primary language) - written and verbal.
- Confidence in making proactive decisions.
- Ability to multi-task and work under pressure.
- High level of emotional intelligence.
- Tact and good judgement in confidential situations.
- Self-starter with the ability to organize and manage own time.
- Excellent organization skills and good judgement.
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