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EPOS Administrator

4 months ago

Burton Upon Trent UK, UK, United Kingdom Punch Pubs & Co Full time

Join our award-winning pub family


Role Purpose

Working within our awesome Finance team, the purpose of the role is to provide robust administrative and analytical support for ePOS till system updates and queries.


Accountabilities

  • New MP site rules and liaise with nGen (ePOS supplier) to ensure the product range is loaded correctly
  • Price changes, product additions and removals
  • CBCB (Can-buy, can’t-buy) rules to ensure the agreed product range is available to MP Pubs
  • Vision view (EPOS portal) reports on request to support business analysis
  • New product requests in a timely manner to support the Publican in their drive for additional sales
  • Closely with the IT team to assist in the maintenance of our online order and pay application to ensure an epic consumer experience
  • Confidently liaise and build a great relationship with nGen (ePOS Supplier) to ensure MP promotions and pricing are accurate to the trading style template – in addition, maintain the stock report to ensure a smooth stocktake audit
  • The business with general ad hoc MP queries – take ownership
  • Periodic MP sales data to the field-based team
  • Build and maintain strong professional relationships throughout the business through delivering exceptional customer service to all
  • A proactive approach to your own personal development and take ownership of working on any development areas
  • Weekly MP sales reports – supporting the Marketing and Food teams
  • Support to the Head of Drink and Marketing Co-ordinator, to assist with promotions and adjustments to the range-tool
  • Co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and company goals
  • General administrative duties as required, in support to the wider team


Key Relationships

  • EPos Team Leader
  • Members of the finance team
  • Teams
  • Support team
  • Head of Drink


Person Specification – Technical Competencies/Professional expertise

  • Able to work on own initiative but also to be flexible in supporting the team
  • To plan and organise effectively in order to meet tight deadlines
  • To communicate clearly and concisely on the telephone and in writing
  • To build rapport and develop key relationships
  • To work in a team by demonstrating flexibility, a positive can-do attitude
  • To work in a fast paced and changeable environment
  • A commercial awareness in day to day operations
  • Approach to individual training, development and progression
  • Attention to detail – quality is key
  • Good knowledge and understanding of Microsoft Excel and a competent user of Microsoft Word and Outlook is highly desirable
  • Grade C or above (or equivalent) in English and Maths
  • Active interest in Finance or previous financial administrative experience is desirable but not essential of using ePOS till system is highly desirable but not essential


Benefits

Competitive salary

Performance Bonus

Company Sick Pay

Company Pension

25 Days Holiday, plus the option to buy and sell

On-site subsidised restaurant

On-site Training Academy

Health and Wellbeing Suite

Retail and Leisure Discount Scheme

Employee Assistant Programme

plus much more