Front Office Supervisor

3 weeks ago

Edinburgh EH, Edinburgh, United Kingdom Delta Hotels Edinburgh Full time

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Delta Hotels by Marriott Edinburgh are on the look-out for a Front Office Supervisor to join our team

About us: Delta Hotels are a 4* full service brand in the Marriott Portfolio. We are simple made perfect. Located just 2 miles from Edinburgh Airport and only 15 minutes from the city centre- we are all about giving a streamlined premium experience with rooms that work for our guest needs Working at Delta by Marriott means you are joining an experienced, knowledgeable and driven team

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

Main Responsibilities:

  • Using our company standard to anticipate and deliver on guests needs
  • Confident and professional engagement with guests at all times
  • Ensuring every process involved in check-in and check-out are completed
  • Processing all payments types including room charges, cash and debit/credit
  • Communicate between departments appropriately on specific guest requests
  • Providing helpful information and recommendations to our guests
  • Leading and coaching a small team of associates
  • Assisting the Front of House Manager with training, coaching, productivity and any relevant tasks

Our Benefits:

Some of our benefits:

  • Discounted room rates for you, as well as your friends & family worldwide.
  • Discount on food & beverage at Marriott hotels worldwide.
  • Marriott benefit hub providing discount for many big names.
  • Personalised training and development opportunities.
  • Free car parking
  • Wellness programmes
  • Free meals on duty
  • Free use of the Leisure Club
  • Opportunity to earn more through company incentives
  • Retention and long service rewards.
  • Many more

The Person:

The opportunities for development are endless but we're looking for people who are:

Passionate and Driven

Eager to Learn

Professional

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


AMRT1_UKCT

  • Front Office Manager

    3 weeks ago

    Edinburgh, EH1, Edinburgh, United Kingdom Balmoral Hotel Full time

    Why join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including: 29 days holiday per annum...

  • Front Office Supervisor

    6 days ago

    Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

    Welcome to Apex HotelsWe're looking for a skilled and ambitious Front Office Supervisor to join our team at Waterloo Place Hotel.This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.The ideal candidate will be able to lead by example, inspire their colleagues, and...

  • Front of House Supervisor

    3 weeks ago

    Edinburgh, EH1, Edinburgh, United Kingdom Grand Café Full time

    Who we are? The Scotsman Group is Scotlands largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented Food & Beverage Supervisorto join our fantastic venue. What is in it for you? As part of Scotsman Hospitality, you will have...

  • Front of House Supervisor

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House SupervisorJob Summary:We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab. As a Front of House Supervisor, you will be responsible for leading the Front of House team to deliver exceptional customer service and maintain a clean and welcoming environment.Key...

  • Front of House Supervisor

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House SupervisorJob Summary:We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab. As a Front of House Supervisor, you will be responsible for leading the Front of House team to deliver exceptional customer service and maintain a clean and welcoming environment.Key...

  • Front Office Supervisor

    2 days ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionAt The Balmoral, we are seeking a highly skilled Front Office Manager to join our team. This is a key role that requires a strong leader with excellent communication and interpersonal skills.Key Responsibilities:Manage all aspects of the front desk, including switchboard and guest check-in/check-out procedures.Lead a team...

  • Front Office Team Member

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a skilled and friendly Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests, providing a warm welcome and ensuring their stay is memorable.Key Responsibilities:Provide exceptional customer...

  • Front Office Team Member

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom NOVOTEL Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests and will be responsible for ensuring that they have a wonderful experience during their stay.Key Responsibilities:Extend a warm welcome to...

  • Front Office Team Member

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.Key Responsibilities:Provide quality service to our guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and...

  • Receptionist / Front Office Team Member

    3 weeks ago

    Edinburgh, EH1, Edinburgh, United Kingdom Novotel Edinburgh Park Full time

    Job description4-star superior hotel in the West-end area of Edinburgh is looking for aReceptionist /Front Office Team Memberavailable to work full time. (Please only apply if you want and you are authorised to work full time.)Ideal candidate: has at least 1-year experience in a recognised, quality, branded hotel knowledge of Opera is an advantageBenefits to...

  • Front Office Team Member

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.Key responsibilities include:Providing quality service to customers by responding to their requests promptly and efficiently during check-in, check-out, and...

  • Front Office Team Member

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.Key Responsibilities:Ensure a wonderful guest experience by providing quality service and responding to their requests promptly and efficiently.Handle all calls and...

  • Night Manager

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

    Are you a motivated and organized individual looking for a challenging role in a dynamic hotel environment? We have an exciting opportunity for a Night Manager at our Waterloo Place hotel in Edinburgh.Key Responsibilities:Assist the Front Office Manager in the running of the Night's operationEnsure the team delivers an effective and enjoyable experience to...

  • Front Office Manager

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full time

    Job Description:We are seeking an experienced and highly skilled Front Office Manager to join our team at The Balmoral Hotel in Edinburgh.The successful candidate will be responsible for leading a team of 16 front office staff, ensuring exceptional customer service, and maintaining the highest standards of quality and efficiency in the front desk operations.

  • Hotel Front Desk Supervisor

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full time

    Key Responsibilities:Oversight of daily front office operations, including guest check-in/check-out, reservations, and billing.Leadership and guidance of a team of 16 front office staff, promoting teamwork and exceptional customer service.Maintenance of efficient communication between the front office and other departments, such as housekeeping and...

  • Front Office Team Associate

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    About the Role:We are seeking a skilled Front Office Team Member to join our team at Novotel Edinburgh Centre.Key Responsibilities:Provide warm and welcoming service to our guests, ensuring their stay is memorable.Respond promptly and efficiently to guest requests, ensuring a wonderful experience.Process check-in and check-out efficiently, ensuring all...

  • Front of House Supervisor

    1 week ago

    Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House SupervisorAbout the Role:We are seeking a highly skilled and motivated Front of House Supervisor to lead our team at German Doner Kebab. As a key member of our restaurant's management team, you will be responsible for delivering exceptional customer service, maintaining high standards of quality control, and ensuring seamless...

  • Front Office Team Member

    1 month ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    As a Front Office Team Member at Novotel Edinburgh Centre, you will be the face of our hotel, extending a warm welcome to our guests and putting their wellbeing at the heart of everything you do.Key Responsibilities:Provide quality service to our guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and...

  • Front Office Ambassador

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hilton Hotels Full time

    Unlock the Magic of Guest ServiceAs a Front Office Ambassador at Hilton Hotels, you will be the first point of contact for our guests and play a vital role in creating unforgettable experiences. Your excellent communication skills and warm smile will set the tone for an exceptional stay.Key Responsibilities:Achieve positive outcomes from guest queries in a...

  • Front Office Team Member

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom NOVOTEL Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a warm and welcoming...