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Graduate Account Manager

3 months ago

Birmingham UK, West Midlands, United Kingdom Pinewood Technologies Full time

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of clients.

We have a track record of continuous growth and as such need to bolster our Team operating here in the UK. This opportunity is for someone looking to develop a long-term career with a leading software provider, you will have the opportunity to work under the guidance of a mentor understanding the market and business becoming an independent Account Manager.

We will provide full training and you will be based at our Head Office next to the NEC on the Birmingham Business Park.

Responsibilities:

  • Maintain and develop relationships with existing customers to optimise quality of service, business growth and customer satisfaction.
  • Serve as the main point of contact in all matters related to client concerns and needs.
  • Advise clients on forthcoming company and product developments.
  • Articulating and positioning the benefits of add on Pinewood DMS products & features, taking responsibility for the presentation, quote and sale
  • Weekly updates of your sales forecast and customer interactions in Dynamics.
  • Develop strategic marketing plans and ensure KPIs around client engagement are met.
  • Develop and maintain a thorough understanding of Pinewood products and service offerings.
  • To continuously develop your system knowledge- including parameters, functionality, and integrations.


Education & Qualifications:

  • Graduate with a 2:1 as minimum
  • Educated to A level or equivalent standard
  • GCSE Maths and English at C grade or above


This job might be for you if:

  • You want to grow a career within a fast-moving industry
  • You are keen to work in a meritocratic environment where you are rewarded and recognised for your efforts
  • You are a people person with great communication skills
  • You have an ambitious personality


Benefits:

  • 25+ days holiday (plus UK bank holidays)
  • Progression opportunities
  • Social events
  • On-site gym
  • Cycle to work scheme
  • Stakeholder bonus
  • Training


The company

Pinewood Technologies PLC was established in 1981, with our head office based in Birmingham, UK. We offer a cloud-based Dealership Management System for retailers in the global automotive sector. Our DMS allows automotive retailers to work more efficiently and assists them with providing a high standard of customer service, resulting in higher profits.


Our system is also complemented by a range of integrated mobile apps which helps to further digitalise processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS on a daily basis in the UK, the Nordics, South Africa, Asia Pacific, and various countries across Europe.