Training Coordinator

2 months ago

London, UK, United Kingdom Membership Bespoke Full time

Training Coordinator

Legal Membership Organisation

2/3 Days Office Central London, 3/2 Days Home

Salary Up to £30,000 dependant on experience plus, company pension scheme, Death in service and employee assistance programme.

Permanent, Full Time


My client is a leading Legal membership organisation is currently recruiting for a Training Coordinator.


The Role of Training Coordinator


The Training Coordinator works with colleagues, trainers, suppliers and volunteers to deliver the legal membership organisation’s online and in person training, events and associated services.


Key Responsibilities


Co-ordination of training and events


Help to ensure the rolling programme of online and in person training and events runs smoothly, efficiently and to budget.

Identify appropriate venues and suppliers for training, events and associated services.

Liaise with venues and suppliers to ensure all practical arrangements for training, events and associated services are in place.

Receive contracts, check requirements and ensure they can be signed off by the appropriate member of staff in a timely fashion.

Mange the booking of speakers and trainers for training and events, confirming their availability and requirements, including fees and expenses.

Liaise with trainers and speakers to ensure materials are prepared for delegates in good time

Arrange for materials provided by trainers and speakers to be branded and distributed.

Update training and learning information and material on our online learning platform, including course material from events and info in our trainer directory.

Organise the learning content of the flagship conferences including liaising with speakers and managing bookings.

Arrange for sponsor and exhibitor requirements to be incorporated into the delivery of events.


Management of training and events


Process bookings, orders and expressions of interest for training, events and associated services.

Administer training and professional development records for members.

With colleagues, track training and learning bookings and fulfil associated financial processes where necessary.

Ensure postponement, cancellations and booking transfers are processes quickly and efficiently.

Work across our delivery platforms, such as our CRM, content management system (CMS), and

learning management system (LMS) to ensure members and customers have a seamless and positive experience.

Assist with the delivery of the podcast, including recording, editing and uploading to

online platforms.


Delivery of training and events


Attend training and events (online and in person), providing on-the-day services and support ensuring the experience of delegates is of a high quality

Administer venue and room requirements for training and events, such as the provision of audio-visual equipment and refreshments for delegates.

Greet delegates, speakers and trainers, sponsors and exhibitors.

Assist with the setting up of rooms for training and events, including seating and table layout and refreshments

Help ensure training rooms and training facilities are tidy and well presented

Ensure the provision of drinks and refreshments for delegates are set up for training and events

Ensure workshops are run smoothly at flagship events and assisting speakers on the

day


Membership support with training, events and associated services


Ensure smooth management of members’ online user accounts on our online learning platform

Ensure members’ queries and support requests regarding training, events and associated

services are dealt with in a timely and accurate manner

Support colleagues with general member queries and support requests

Process orders for publications and assist with stock management

Assist with the administration of subscriptions of online publications

Support with membership services such as the recruitment of members on to

committees and working parties


Promotion, feedback and reporting


Work with colleagues to support the marketing and promotion of our training, events and associated services.

Ensure feedback is gathered, logged and reported on so that improvements can be made to future training and events.


Supporting the Operations Team


Undertake tasks and activities to ensure the smooth running of operations activities as required by your line manager


To apply to this role please send your CV


Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.


Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

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