Sales and Website Administrator

2 weeks ago


Carlisle, United Kingdom Exclusive FM Full time

Position: Sales and Website Administrator

Location: Carlisle HO

**Salary**: £21,000

Sector: Fashion Retail

Our client, one of the UK’s leaders in the retail industry, is offering an outstanding employment opportunity to work within their business. The client, who are a large and dynamic company, continue to enjoy sustained growth. As a result of recent growth, we are now embarking on an important recruitment exercise for our client.

Our client has a fantastic opportunity for a Sales and Website Administrator to join the team based at their Head Office in Carlisle.

The company has evolved into one of the world’s leading experts in all-weather golf clothing. We engineer golf clothing from scratch that outperforms the elements, from compression base layers, showerproof golf sweaters and polo shirts to our celebrated ultra-lightweight rain suits.

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry recognised qualification within your first 18 months if you wish to do so.

KEY RESPONSIBILITIES & TASKS

Enquires - Aid customers, reps and agents stock enquires, product queries and account enquires referring them to appropriate personnel where applicable.

Returns
- oversee faulty returns process from initial contact through the production of credit note or replacement for faulty products. Keep customer informed of inspection process and returning to customers their product if claim is rejected.

Administration
- Daily printing of invoices and credit notes and filing of paperwork.
- To input and process orders in the minimum time frame possible
- To maintain an accurate and user-friendly filing system
- To pro-actively resolve customer queries/deliveries
- To provide support to sales team
- Produce reports/analysis timely and within management time table.
- To provide support cover where other staff absent or workload dictates.

KEY SKILLS & EXPERIENCE REQUIREMENTS
- Excellent interpersonal skills and an ability to work as part of a team.
- Customer service experience
- Microsoft Excel knowledge to an advanced level - pivot tables / lookups etc
- The ability to work under pressure to tight deadlines
- The ability to react to change
- Strong organisational skills
- An aptitude for working on different software packages

An interest / participation in Golf would be an advantage although not a requisite.

If you feel these qualities describe you, then we would like to hear from you.

Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.

**Job Types**: Full-time, Permanent

**Salary**: Up to £21,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- No weekends

Reference ID: Sales and Website Administrator - Carlisle



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