Sales Administrator

2 weeks ago

Carlisle, United Kingdom Marmion Limited Full time

**Sales Administrator**
- **Salary - £20,000 + Bonus**
- **Location - Carlisle**
- **Excellent Group Benefits**
- **25 days annual leave + Statutory Holidays**

**Our Client & The Opportunity**

Is one of the country’s leading wholesale suppliers and a designer/importer of high-quality architectural door hardware and furniture. Following a successful acquisition, the company has continued to maintain its standing in this highly competitive market and increased its market share. As a result of an increase in their client base they are now searching for an internal sales advisor to help support and manage the workload of the Area Sales Manager’s. It is critical that the successful individual is equally as committed to maintaining existing relationships as well as upselling as and when necessary whilst adhering to the highest standards of customer service.

**Responsibilities**:

- Professionally answer all calls promptly to company standard and respond as appropriate to the nature of the call.
- Continually building strong and credible relationships with the external sales team and customers whilst providing a quality service in the administration and servicing of internal and external customers.
- Accurately take and process verbal orders, maximising sales at all opportunities via upselling or cross selling.
- Refer appropriate queries to external sales managers, with reference to specials orders and liaise closely with external sales managers regarding customer needs and expectations.
- Accurately process orders using IT systems, and issue delivery orders. Ensuring the system is continuously kept up to date.
- Liaise closely and work in partnership with the other departments, to track, make additions, and amendments to orders and ensure orders progress where necessary.
- Process all customer queries, issues, and concerns to ensure all issues are resolved to a satisfactory outcome.

**Skills and Attributes**
- Excellent communication skills with the ability to communicate with all levels of the business.
- Able to build and sustain effective long-term customer relationships.
- Be self-motivated with a proactive approach and the ability to manage own workload.
- Highly customer focused.
- Excellent negotiation and closing skills.
- Results driven.
- Strong IT skills with Microsoft Office products

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- On-site parking
Schedule:

- Monday to Friday

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