Sales Administrator

7 days ago

Carlisle, United Kingdom Cumbria Waste Group Full time

**Job Title**:Sales Administrator

**Location**:Kingmoor Park, CA1

**Salary**: £22,575.00

**PURPOSE OF ROLE**:
To provide effective administrative support to the Technical Sales Manager and wider sales team, being widely involved in a range of sales team functions and projects. Provide customer service support to the customer base; building relationships with customers (and colleagues) to achieve goals; delivering a great customer experience whilst balancing and supporting the administrative needs of the business.

**KEY ACCOUNTABILITIES**:
**Sales and Administration**
- Be responsible for the hazardous sales administration, working in conjunction with the Technical Sales Manager and the Sales Coordinators
- Support the hazardous waste quotations process, ensuring that quotations are priced and issued in a timely manner, meeting (and managing) customer expectations
- To accurately record and input data into relevant IT systems, ensuring compliance with any relevant legislation
- Assist customers with their enquiries, solving and taking ownership of any issues or problems as they arise
- Ensure compliance with SIC, EWC, WPDFs and all material off-takers is maintained and administered efficiently and effectively
- Support the CWR and CWM (not HWRC) off-takers and update the database accordingly
- Assist the Sales Manager, Sales Coordinators and Area Sales team with activities and projects that are aimed at maximising customer loyalty and retention
- Produce reports on a weekly/ monthly basis as required
- Assist with marketing activities and projects as and when required, including the monitoring of Social Media accounts

**These are the values that drive us**:
**As a TEAM**

**We take PRIDE in the work we do**

**We CARE about our Colleagues, Customers, Communities and our Environment**

**We love to learn and IMPROVE, and**

**We are always SAFE**

**The top 5 things about you that are most important**:

- **Enthusiastic**, **reliable** and enjoy working hard to **deliver high standards** for customers and colleagues, you are a **great communicator**
- **Attention to detail** is important to you, your approach to work is **organised **and **methodical (yet flexible)**
- Passionate about **delivering a great customer experience** whilst supporting administrative needs of the business
- You **take pride in your work** and like a job done well, and are able to **meet tight deadlines **whilst maintaining **high standards of accuracy**
- Enjoy working with (and are comfortable with) **IT and systems**

**Qualifications & Experience**:
Essential: Experience in a business administration-type role in an office environment

Experience in a sales role or in a customer-service environment

General understanding of GDPR legislation

Desirable: Business Administration qualification

Experience in a customer service type role

Knowledge of the Waste Management industry

Science qualification

**Salary**: £22,575.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

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