Stock & Customer Services Administrator
2 weeks ago
**The Company**
Quest Search & Selection have partnered with one of the world's leading experts in all-weather sports clothing.
**Key Responsibilities of this Stock & Customer Services Administrator position -**
- Inform customers of delivery dates and stock shortages. When stock becomes available, fulfil all stock shortages
- Provide assistance to customers, reps, and agents for stock enquiries, product enquiries, and account enquiries, referring them to the appropriate person where needed
- Oversee the return process from initial contact through the production of a credit note or replacement for faulty products. Inform the customer about the inspection process and return the product if the claim is rejected
- Daily printing of invoices and credit notes and filing of paperwork
**Requirements for this Stock & Customer Services Administrator position -**
- At least 6 months experience within Stock, Customer Service, Sales, Ecommerce or Website administration roles
- Excellent interpersonal skills and an ability to work as part of a team
- Microsoft Excel knowledge at an advanced level - pivot tables / lookups etc
- Strong organisation skills
- Strong organisational ability to work under pressure and react to change
**Benefits that come along with this Stock & Customer Services Administrator position -**
- Great Head Office environment
- Contributory pension
- Holidays
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
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