River Cruise Tour Guide

2 weeks ago

London, United Kingdom Merlin Entertainments Group Full time

**River Cruise Tour Guide**

The London Eye
London, GREATER LONDON, SE1 7PB
United Kingdom

Fancy setting sail through the heart of the city on the London Eye River Cruise? Of course, you do. We’ve got our Eye out for River Cruise Tour Guides to join our dedicated team in delivering the most moving experience in London

**What we are looking for**
- Someone who is confident and comfortable speaking in public
- Experience in a similar role within the entertainments, hospitality, or events industry
- Have a validated understanding of health and safety practices (although full training will be given)
- Prepared to work outdoors all year round, in various weather conditions

Providing an engaging 40-minute commentary to our guests during their tour on the River Thames, suggesting further places of interest, as well as being on hand to assist with any queries they may have. You’ll also have the opportunity to put your own creative spin and flair onto the tour, ensuring that all guests leave entertained and informed.

As you can imagine, there is a huge health and safety focus when working on the river, and you will be working closely with the captain, to ensure that safe working practices, particularly with relation to your Muster role, are monitored and any unsafe acts are reported appropriately.

When you’re not actively delivering the commentary, you’ll be supporting the other departments where needed, including upselling our experiences, answering general guest queries, and even training new team members.

This is a permanent position offering full-time hours. The London Eye is open daily so full availability is needed, including weekends and bank holidays.

**What’s in it for you**
- An hourly rate of £11.20 paid fortnightly
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounts with O2, cinema and more

**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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