Senior Director: Tour and Cruise It

1 week ago


London, United Kingdom Gray Global Placements Full time

**Senior Director: Tour and Cruise IT**

**Role Details**

An excellent opportunity for an experienced leader to direct the onboard suite of products for a leading global Travel IT supplier.The Senior Director will be part of the core product management team determining and executing the portfolio strategy for theTour and Cruise vertical. At the company, product roles are inherently cross-functional - you will work closely with counterparts in software engineering, implementations and operations to ensure delivery with high standards. You will facilitate cross-teamand cross-customer collaboration. To demonstrate investments are producing the best ROI, you will author concise monthly communications for senior executives. You will be responsible for creating business cases, use cases, roadmap and Agile artifacts. Yourefforts will directly enable the products to maximize company revenues, improve customer satisfaction, and enhance the value of the Tour and Cruise Line of Business.

**Responsibilities**

Product Management (Onboard Suite)
- Establish the product strategy for onboard portfolio (PMS, PoS and Dining)
- Create buy-in for the product vision both internally and with customer/partners
- Own the Product Roadmap for Onboard Suite
- Put together business cases for strengthening of portfolio
- Determine product backlog based on identified gaps and emerging market needs
- Plan and conduct Working Groups to validate pain points as well as collect key requirements
- Conduct prioritization and scoping of features for Quarterly Market Releases
- Accept the features on behalf of business based on demos shown by product owners

Business Development Support
- Help draft business strategy for onboard suite of products
- Proactively reach out to industry contacts to educate them of the company’s cruise portfolio
- Take lead in convincing cruise lines of the company’s value proposition
- Lead product demonstrations to prospects
- Create RFP Responses and support in sales process

Implementation Support (Onboard Suite)
- Participate in functional sessions with cruise lines
- Understand cruise line needs / challenges / constraints and articulate the value of the company solution
- Convince customers to go live with current available functionality to the extent possible

**Other Specifics**
- Fluent in English
- Expert knowledge of Onboard Operations
- Have senior IT / Business contacts in the Cruise industry
- Must hold a passport, and be available for domestic and international travel

**Location: UK or USA**
**Competitive Package



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