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Customer Service Representative

2 weeks ago

Leatherhead, United Kingdom Kendall Cars Full time

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and efficient manner. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

**Duties**:

- Assist customers with product information, order status, and general inquiries
- Resolve customer complaints or issues in a professional and courteous manner
- Collaborate with other branches to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Perform data entry tasks as needed

**Requirements**:

- Fluent in English (written and verbal)
- Excellent phone etiquette and strong communication skills
- Ability to analyse customer needs and provide appropriate solutions
- Strong attention to detail and accuracy in data entry
- Ability to multitask and prioritize workload effectively
- Previous customer service experience is preferred but not required

**Location**:
Leatherhead, Surrey

**Benefits**:

- Competitive salary
- Staff Discount
- Professional development opportunities

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

**Job Type**: Part-time

Expected hours: No less than 4 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekends only

Ability to commute/relocate:

- Surrey.: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: CSR-Leatherhead.