Customer Service Representative
4 weeks ago
Customer Service RepresentativeAre you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.Key ResponsibilitiesAs part of our customer service team, you will:Handle customer inquiries via phone and email with clarity and care.Maintain and update customer records in our core system.Proactively contact vulnerable customers during power loss events to offer support.Accurately log all customer interactions and service updates.Liaise with sub-contractors and customers to coordinate delivery of sub-contracted works.Manage compensation payments in line with industry standards for customers affected by power outages.Take ownership of service-related issues, resolving them confidently and professionally.Demonstrate empathy and understanding in challenging customer situations.Assist in preparing regularly scheduled reports.Ensure all enquiries are handled in accordance with relevant legislation, regulations, and customer care standards.Provide administrative support throughout the asset adoption process.What We’re Looking ForWe’re seeking someone who:Has excellent communication and interpersonal skills.Is highly organised and detail-oriented.Can work independently and as part of a team.Is confident using customer service systems and Microsoft Office tools.Has a proactive approach to problem-solving and customer care.Why Join Us?Be part of a supportive and inclusive team.Make a meaningful impact on customers’ lives.Enjoy opportunities for growth and development.Work in a role where your empathy and professionalism truly matter.Benefits include:Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year.BonusEnhance PensionPrivate Medical InsuranceLife insuranceCompany training programmes to help you develop.Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.Volunteering day: one day a year fully paid.
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Customer Service Representative
3 weeks ago
leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer...
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Customer Service Representative
3 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.Key ResponsibilitiesAs part of our customer service...
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Customer Service Representative
2 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Full timeJob Advert **Customer Service Representative** ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of...
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Customer Service Representative
1 week ago
Leatherhead, United Kingdom Hub Property Care Limited Full time**COME AND BE A PART OF OUR HIGH-QUALITY TEAM** Based near Leatherhead, Surrey, HUB have become one of the market leaders in supplying multiple trades to high-end residential clients in Chelsea, Knightsbridge, Kensington and beyond. We provide an exceptional service to homeowners, landlords and tenants in some of the smartest properties in the country. If...
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Customer Service Representative
2 weeks ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer...
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Customer Service
4 days ago
Leatherhead, United Kingdom ESP Utilities Group Full timeJob Advert **ESP Utilities - About Us** We’re an independent multi-utility network operator, but what does that mean exactly? We own, operate and invest in the pipes and cables that energise the places where we live and work. That includes gas and electricity networks, as well as drinking water and wastewater infrastructure. Our networks deliver...
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Customer Service Representative
4 days ago
Leatherhead, United Kingdom Bytes Software Full time**This role is ideal for anyone who has worked in customer facing role. Knowledge of Microsoft packages such as Word and Excel would be an advantage and anyone who has worked with customers remotely VIA phone for example I would encourage to apply!!** **About us** Bytes provide world class expertise. From security, storage and virtualisation to licensing,...
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Customer Service Executive
1 week ago
Leatherhead, United Kingdom Tate Full timeCustomer Services Representative - £27,000 - Leatherhead. A fantastic opportunity has arisen for an enthusiastic and Customer -orientated person to join our wonderful client in Leatherhead. They are expanding, and their business is continuing to go from strength to strength. The company are at the top of their gameand need another staff member to come and...
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Customer Support Representative
1 week ago
Leatherhead KT SL, United Kingdom ESP Utilities Group Full time £20,000 - £35,000 per yearJob AdvertCustomer Support RepresentativeESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles.The Customer Support Representative primary role is to take ownership of key administrative activities that support the performance of our Design Team and help...
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Customer Service Support Specialist
2 weeks ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time £25,000 - £35,000 per yearCustomer Service Support – Office-BasedLocation:LeatherheadWorking Hours:Full-time, Monday to Friday 9am -5pmSalary:Competitive + BenefitsAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced office environment where teamwork and communication are key? If so, we'd love to hear from youAbout the RoleWe're...
