Customer Service Representative
2 weeks ago
Customer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer service team, you will: Handle customer inquiries via phone and email with clarity and care. Maintain and update customer records in our core system. Proactively contact vulnerable customers during power loss events to offer support. Accurately log all customer interactions and service updates. Liaise with sub-contractors and customers to coordinate delivery of sub-contracted works. Manage compensation payments in line with industry standards for customers affected by power outages. Take ownership of service-related issues, resolving them confidently and professionally. Demonstrate empathy and understanding in challenging customer situations. Assist in preparing regularly scheduled reports. Ensure all enquiries are handled in accordance with relevant legislation, regulations, and customer care standards. Provide administrative support throughout the asset adoption process. What We’re Looking For We’re seeking someone who: Has excellent communication and interpersonal skills. Is highly organised and detail-oriented. Can work independently and as part of a team. Is confident using customer service systems and Microsoft Office tools. Has a proactive approach to problem-solving and customer care. Why Join Us? Be part of a supportive and inclusive team. Make a meaningful impact on customers’ lives. Enjoy opportunities for growth and development. Work in a role where your empathy and professionalism truly matter. Benefits include: Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year. Bonus Enhance Pension Private Medical Insurance Life insurance Company training programmes to help you develop. Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme. Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment. Volunteering day: one day a year fully paid.
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Customer Service Representative
3 weeks ago
leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer...
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Customer Service Representative
7 days ago
Surrey, United Kingdom Tate Full timeCustomer Service Representative Epsom, Surrey £26,000 starting salary + bonuses Office-based, hybrid option after probation Join a friendly team in Surrey as a Customer Service Representative. If you thrive on variety, enjoy problem-solving, and take pride in delivering exceptional service, this could be the perfect opportunity for you. What you'll be...
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Customer Service Representative
4 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.Key ResponsibilitiesAs part of our customer service...
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Customer Service Representative
3 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.Key ResponsibilitiesAs part of our customer service...
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Customer Service Representative
2 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Full timeJob Advert **Customer Service Representative** ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of...
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Customer Service Representative
1 week ago
Leatherhead, United Kingdom Hub Property Care Limited Full time**COME AND BE A PART OF OUR HIGH-QUALITY TEAM** Based near Leatherhead, Surrey, HUB have become one of the market leaders in supplying multiple trades to high-end residential clients in Chelsea, Knightsbridge, Kensington and beyond. We provide an exceptional service to homeowners, landlords and tenants in some of the smartest properties in the country. If...
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Customer Service Representative
5 days ago
Surrey, United Kingdom Office Angels Full timeCustomer Service Representative & Administrator Full time - permanent role 37.5 x hours a week (Monday - Friday) Office based Located in Egham/Thorpe Salary up to £25,000 + excellent company benefits Immediate start available Role & Responsibilities: - Sales order processing and distribution of orders. - Using bespoke IT systems, Excel & MS Office...
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Customer Service Representative
5 days ago
Surrey, England, United Kingdom Tate Recruitment Full time £26,000 per yearCustomer Service Representative – FinanceSurrey9am to 5:30pm, Monday to Friday£26,000 starting salary+ bonusesOffice-based, hybrid after probationLooking to build a career in financial services with a trusted, customer-focused organisation?We're seeking aCustomer Service Representativeto a friendly team in Surrey. This role is perfect for someone who...
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Customer Service Representative
9 hours ago
Guildford, Surrey, United Kingdom Metro Bank (UK) Full timeAt Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships. As a Banking...
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Evening Customer Service Centre Advisor
3 weeks ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We're looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer...
