Customer Service
2 days ago
Job Advert
**ESP Utilities - About Us**
We’re an independent multi-utility network operator, but what does that mean exactly?
We own, operate and invest in the pipes and cables that energise the places where we live and work.
That includes gas and electricity networks, as well as drinking water and wastewater infrastructure.
Our networks deliver energy and water to housing developments, industrial and commercial buildings, EV charging hubs, battery energy storage systems and data centres.
We operate across Britain, bringing new developments to life in the smartest, fastest and greenest way possible.
**What does a Customer Service representative do at ESP?**
As a Customer Service Representative at ESP, you’ll play a vital role in supporting our customers and representing our brand. Your responsibilities will include:
- Maintaining and updating customer records in our system
- Ensuring all interactions comply with legislation, regulations, and customer care standards
- Accurately logging customer interactions for quality assurance
**What is needed to become a Customer Service representative?**
To be successful we are looking for people who have excellent customer service and take great pride in what they do. We offer fantastic training and offer many things to help you reach your career goals
**How much can a Customer Service representative earn?**
At ESP, we value our team members and offer a highly competitive salary along with a fantastic benefits package, including:
- 26 days of holiday, with the option to buy or sell up to 3 additional days, plus bank holidays
- Discretionary company bonus
- Pension and healthcare options
- And much more
**Why Choose ESP?**
At ESP, we genuinely care about our employees. We prioritize work-life balance and ensure that you have all the tools and support needed to achieve your career goals while enjoying your work.
**Why Join Now?**
2024 is an exciting time to join ESP We are experiencing significant growth and have ambitious plans for 2025 and beyond. Be part of an industry that’s thriving and full of opportunities.
**How do I become a Customer Service representative at ESP?
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